We've just got the same problem as all … We've just got the same problem as all these customers mentioned bellow. Folks, be aware of the services you're gonna buy. We are very upset and disappointed about it, it should be a very special weekend for us. It's a real shame that they're still doing it!

Bus cancelled without notice Bus from Budapest to Prague was cancelled without notice. We waited for two hours for the bus, but no bus came and no one had answered the telephone at the Orangeways agency. We had to take a different bus to Prague, and there we found out from the office in Prague that the bus had been cancelled. We contacted the company several times, but after 6 months we still haven`t received the refund for the tickets bought online.

Don't Buy They get paid and cancelled the trip without noticed by email or another way. I had to buy another ticket to Budapest - Vienna and asked to refund. Until today I am waiting despite all answers that they were working on that. Don't buy tickets in this company.

Simply do NOT book online with this outfit Just so no one thinks the reviews are just isolated incidents, I booked a bus to croatia and, like many, had the service cancelled at the last minute so had to take the train. No idea if they actually do have any busses, they offered me a journey the next day but I had lost confidence by then. No refund yet, still trying but have written it off. Do NOT be seduced by any discount to travel with these people, just check the internet to see your odds of a happy journey.

Reservation cancelled We were notified by sms for the cancellation of the Bus. The company orangeways sent us an sms the night before notifying that our departure from vienna would be at delayed at 7pm (arriving on 11 pm). But 12 hours later they sent us another sms notifying that also the bus from budapest was going to be changed from afternoon to morning at 7 am. I asked for a refund because it is not normal to spend in total 6 hours on a bus just to spend the night there !! Still no answer. If i get a response in will update the review