David Oakes
GBNo shows After 3 beautiful days in Budapest I was to continue my journey to Krakow, my bus was due at 7, I arrived at 6:15 and was talking to a couple who we're also travelling with Orangeways but to Croatia, their bus was die at 6, by 7 they gave up and left, by 8 their bus nor my bus had yet shown up! I came online and discovered this company is a scam, I luckily got a ticket with Flixbus leaving at 10, still no sign of an orangeways bus. They do have a ticket office, it's "temporarily closed", there are also about 14 contact numbers, I would say 11 of them didn't even ring, the rest rung with no answer! Do not book with this company! Ever!
Paska Cristian
PLWorst transport company Well, I'm actually not recommending this company to anyone. I was supposed to travel with them, 3 weeks ago, from Budapest to Krakow. One day before the trip was planned, they called me to tell me that the bus is canceled, so I had to find another one in less than 24 hours!!! Luckily, other companies respect their clients, so I managed to arrive in Poland in time. What annoys me more is that I keep calling them and send them e-mails to give me a refund (because they haven't do it so far), and they are not asnwering to them. OrangeWays, when I'll go back to Hungary, I'll definetely go to the consumer's protection to denounce you ;)
Alba camishi
ATReservation cancelled We were notified by sms for the cancellation of the Bus. The company orangeways sent us an sms the night before notifying that our departure from vienna would be at delayed at 7pm (arriving on 11 pm). But 12 hours later they sent us another sms notifying that also the bus from budapest was going to be changed from afternoon to morning at 7 am. I asked for a refund because it is not normal to spend in total 6 hours on a bus just to spend the night there !! Still no answer. If i get a response in will update the review
Julia
HUSmooth journey After reading some terrible reviews we were apprehensive about our journey from Zegred to Budapest. However the double decker couch arrived 15 minutes before departure time and left on time. There was plenty of space on the coach, good leg room and air conditioning. There was a delay on our journey of about an hour but this was because of delays going across the border, not orangeways fault. Considering how cheap this service is I would say it was exceptional value. Potential travellers should remember that people who have a negative experience are more likely to post a review.
R.
KHSimply do NOT book online with this outfit Just so no one thinks the reviews are just isolated incidents, I booked a bus to croatia and, like many, had the service cancelled at the last minute so had to take the train. No idea if they actually do have any busses, they offered me a journey the next day but I had lost confidence by then. No refund yet, still trying but have written it off. Do NOT be seduced by any discount to travel with these people, just check the internet to see your odds of a happy journey.