I have come to the conclusion that if… I have come to the conclusion that if you are in need of a modified vehicle, stay away from these guys. The staff is nothing more than a bunch of ill-prepared used car salesmen, with minimal knowledge of the needs of the people they profess to serve. I was sold a vehicle that is, in retrospect, unable to meet my needs (I am a tetraplegic), despite the salesman's best attempts to convince me otherwise. I was ripped off. Contrary to company policy, no measurements were ever taken. I fell for the assurances of the salesman. My bad. The real problem has been trying to resolve the issues. This is where the "used car salesmen" shine. I am trying to get a different vehicle that is approximately the same price but with a slightly larger layout. It has become a numbers game, having nothing to do with meeting the needs of the handicapped consumer. I will be chatting this situation up in (all) the various spinal cord injury forums, in more detail. In the meantime, stay away from Freedom Motors.

What a huge disappointment What a huge disappointment! The initial conversations and virtual tour were very exciting. However, I’m still waiting for someone to contact me either by email or phone regarding my application. Not as professional as they look. I guess it’s good to shop around, and not put all your eggs in one basket. It pays to be courteous throughout the entire process, whether it’s favorable or not.

Poor Management When Things Fell Apart Everything moved along nicely until a recall happened prior to shipping of vehicle. Suddenly communication came to halt. Then received a phone call from sales manager stating approximate timeline ordering and arrival of part. But then had to initiate a response three or four weeks later to learn part hadn't even been ordered by the sales manager, and would be eagerly ordered (again?). Now waiting for vehicle which may not even arrive before payment is due, and I haven't had a chance to drive it, test it out, etc. Hopefully this is not representative of future experience(s) for anyone, not just mine.

I regret that I spent $85,000 for a 2022 Toyota… I spent $85,000 for a 2022 Toyota Sienna conversion. We realized too late that Toyota dealers won't service the conversion van. We have had multiple electronic problems with blind spot monitors, cross track motion sensors and an emergency brake sensor. The company will not respond to my demand for a trade in or return. Avoid Freedom Motors. I wish I had known the problems we would have.

Very disappointed in this company- how… Well first of all Justin was not the person that spoke to me or had any contact with me what so ever. He never returned my e-mail. And not I am not satisfied- I understand depreciation of a vehicle and let me tell you this one sat in the garage every day- was not out in the weather, was hardly driven at all for 5 months due to a surgery and Covid so put very few miles on it compared to normal usage. So there is no way an addition of less than 4000 miles took a vehicle from $35,000 to $17,000 no matter what you say. It is still in the very same shape now that it was when I received it so other than a good cleaning and going over it- is ready for any other person to purchase it! I feel you are doing an excellent job selling to people that you can take advantage of but doing nothing to help afterwards! And lets not forget months trying to get any answer from anyone there- and that was AFTER Covid and opening back up! Very disappointed in this company- how can I vehicle go from a price of $35,000 to only worth $17,000 a year later- with only 3,000 miles added on to it. That doesn't say to much for the quality of your work to lose value like that. We desperately needed this vehicle and I believe that was and continues to be taken advantage of. I no longer need this van as my husband passed away but now at least I won't be upset to lose his van as I can't lose that kind of money that is still owed on this vehicle. Trying to figure out why vehicles older than mine on your website are selling for such a higher price while mine is worth so much less.