Said "In stock" but has been on backorder for 6 months Ordered an OMP steering wheel in September of 2022. Every few months I get an email update that it will ship later and later. Today is March 5th 2023. The last email said March 1st. I clicked the shipping link inside the email and now it says March 27th. I'll be updating this review on March 27th... stay tuned!!

Absolutely garbage customer service Absolutely garbage customer service. I was looking to purchase a whole heap of interior trims and like any diligent person I inputted my car specs to filter through compatible parts. When I soon came to realize post purchase is that Turners shows you things for you car that aren't even compatible even if it says there are. Naturally I ordered $3000USD worth of items thinking I have done my part and selected the right gear according to their guidance yet this would be the start of my problems. The order was dispatched and I received 2 defective products and 2 incompatible items. I followed up so many times about this mishap and they refuse to reply to any of my emails. Only as of today did they acknowledge to potentially process my refund if I ship the items back at my own expense! Shocking treatment it does not matter if you spend 300 or 3000 they treat you like trash because they know they can get away with it. STAY ABSOLUTELY CLEAR FROM THIS PLACE!!! Try Hubauer for your BMW parts, they seem decent and have the review score to back it up.

You deserve better than Turner OR ECS Because this company doesn't deserve anymore of my investment than I've already given, I'm pasting this from my Yelp review. Thanks. Decent pricing, and some cool stuff...sometimes. That's about all I have to say about Turner that is good. My impression is that they are affiliated with ECS, and seem to have taken the same politic when it comes to client care, which means, NONE. I cannot tell you the amount of money I have spent at both firms, which really shouldn't matter (and clearly doesn't to them), only to be treated with complete apathy and disregard. They constantly mislead on availability and shipping speed (currently still waiting for parts on Oct 13, ordered on the 1st that said they ship in 2 days), and do not take ANY responsibility or express any empathy for anything. Orders, house-part failures, you name it. All I can say is that this business model may be successful for them, but sooner or later, enough of us will have had enough, and they'll be wondering why they're shuttering the doors and putting the race-cars on EBay.

Buyers beware Buyers beware. This company is a scam. Ordered item which they had listed as in stock. I received an email 2 weeks later saying the item was not in stock. So I called and spoke to an agent to cancel the order to get a refund and they wouldn't issue me a refund. Gave me a bogus excuse about the vendor they drop ship must cancel the order first. Uh, excuse me you sold me an item you don't have in stock and you are then telling me you have to wait for the vendor who doesn't have the item in stock in the first place to cancel the order before you issue me a refund? Get real. Had to a file a payment dispute from my payment institution to get my money back. Stay away from this company if you like your money.

Although I verified with Turner… Although I verified with Turner Motorsport that the brake pads I ordered would fit my vehicle, the pads that arrived did not fit correctly. They would not accept a return, even after a 40-minute phone call.