TMS will steal from you if they can. Ups accidentally mislabeled my packages and instead of TMS returning my package, they steal the item and exchange me an item $350 cheaper, then say they can’t find the item that was accidentally sent to them. Bad customer service, dishonest employees that will steal from you if they can get away with it. I’ve been ordering parts from TMS for years but not anymore. I will no longer do business with them.

I had a very poor experience I had a very poor experience. Placed several big orders at various vendors for a rebuild in which I needed everything in a one week time period. Facts: Turner was the first order placed, slowest to ship, last to arrive. I was not kept appraised of arrival by TMS or their shipping partner I was not given a realistic shipment time for.my packages, it all literally arrived after I finished the rebuild and most still hasnt gone on the car. I contacted the vendor 7 days after my order was placed and the young man who answered was discourteous. I will not order from Turner Motorsport again unless I have no other option (say trhan ECS who is also terrible with order shipping).

I purchased a skid plate kit from these… I purchased a skid plate kit from these people in March for a 2020 BMW M340 and specifically told them that my car had the high performance cooling kit with the extra oil cooler. I was assured several times that this was the skid plate for that car. Shipping was a nightmare and when received it was discovered that, in fact, this did not fit the specified vehicle. Customer service is horrible, The representative Chris Edith lied to me repeatedly then just blew off my attempts to contact him, ducked repeated phone calls and ignored all emails. I am now stuck with a worthless product and they refuse to refund the almost $700. Beware of doing any kind of business with these thieves. Just as a follow up. They asked me to contact them to get a resolution. I did as they asked and they NEVER got ahold of me even though I was told management would contact me within 24 hours. Basically, I was told to go screw myself, in much ruder terms.

Ordered a tire kit suggested by sales Ordered a tire kit suggested by sales. When my “kit” was received, there was only a spare tire. When I communicated with Turner Motorsports they informed me a kit means the tire is included with a wheel, not a spare tire “kit”. For $470 make sure you shop around for a real kit for the same price. They come with spare, jack, lug wrench etc.so you can actually change a flat.

They offer a lifetime guarantee? They offer a lifetime guarantee? They want you to repurchase the same item, ship the damaged parts back, and they will issue you a credit! So your out of money twice! Are the for real? FCP does the same. Lmao! I don't want credit, I want replacement parts! With spending more $$$! Who is running these companies? Stay away!!!!!