Ordered and paid for two front shocks… Ordered and paid for two front shocks and springs. The shocks are direct shipped from Bilstein, but unknown to me they needed to be manufactured in Germany.! Contacted Bilstein US and were informed it will be a month until they are in the US. No ETA from Turner. Bilstein do not ship direct so expect all communication from Distributors. I should mention that the springs have already arrived.

Leisurely Delivery I needed front and rear shocks for my 2003 Mazda B4000. Turner represents Bilstein. Turner had the rears but not the front. I ordered what Turner had. I ordered the fronts from Tire Rack (of all places). Got the fronts from Tirerack in four days. Got the rears from Turner in a little more than two weeks. Seems they bounced around from one warehouse to another. The people I spoke w/ at Turner weren't particularly helpful or apologetic. I guess they are good w/ BMW but don't sell me something if you can't do it properly.

I have placed two orders in the past … I have placed two orders in the past year with not that great experience either time. Placed order for Supersprint exhaust last November and did not receive till April. First one came in March, but someone mysteriously stole it out of there warehouse before it got shipped out to me. So they had to order another one from Italy and finally got it in April. Car was totalled in May before I could even get the exhaust on :( Just recently ordered some Lux LED Angel Eye bulbs and I ordered over the phone because I wanted to ask some questions before ordering and they charged me twice as much for shipping compared to if I would have ordered online. I really want to like these guys, they sell really great products, however I am less than impressed with my experiences. I will probably be looking elsewhere in the future, sad to say.

I had a very poor experience I had a very poor experience. Placed several big orders at various vendors for a rebuild in which I needed everything in a one week time period. Facts: Turner was the first order placed, slowest to ship, last to arrive. I was not kept appraised of arrival by TMS or their shipping partner I was not given a realistic shipment time for.my packages, it all literally arrived after I finished the rebuild and most still hasnt gone on the car. I contacted the vendor 7 days after my order was placed and the young man who answered was discourteous. I will not order from Turner Motorsport again unless I have no other option (say trhan ECS who is also terrible with order shipping).

Item did not work and was opened and … Item did not work and was opened and missing parts.