Pissedoff customer
USI purchased a skid plate kit from these… I purchased a skid plate kit from these people in March for a 2020 BMW M340 and specifically told them that my car had the high performance cooling kit with the extra oil cooler. I was assured several times that this was the skid plate for that car. Shipping was a nightmare and when received it was discovered that, in fact, this did not fit the specified vehicle. Customer service is horrible, The representative Chris Edith lied to me repeatedly then just blew off my attempts to contact him, ducked repeated phone calls and ignored all emails. I am now stuck with a worthless product and they refuse to refund the almost $700. Beware of doing any kind of business with these thieves. Just as a follow up. They asked me to contact them to get a resolution. I did as they asked and they NEVER got ahold of me even though I was told management would contact me within 24 hours. Basically, I was told to go screw myself, in much ruder terms.
Scott
USLook elsewhere All around terrible experience with this company. The product I purchased from them broke my vehicle. Spent several weeks troubleshooting with them which they only allowed via email and even then I'd constantly have to ask for updates. In the end they put the blame on me and refused to provide a refund. I now have a product I paid for, that's not installed, that will cost me several thousand dollars in repair.
vu trN
USDelay shipment and it take for every… Delay shipment and it take for every part to arrive. really bad experience to shop in this store
Henry Williams
USDont order from Turners Orderef from turners with a two day shipping expectations. 9 days later oreder still jasnt shipped....
Michael Elliott
USYou may wait for parts that show in stock, but end up backordered. Not good if youre a racer dependent on quick turnaround. I race in WRL.and NASA, so parts availabilty is an important factor for purchase. All items were claimed to be in stock. The night before the ship date, i got an email notification that the parts were backordered. This happened 3 times until it took 4 weeks to get the parts. If it were the middle of race season, I might have missed a race. If youre a tuner, they have a great catalog, and may be worth the wait. If youre a racer, go to Bimmerworld. Much better experience and much better communication.