Email support was not so great great, Telephone Support was Great. Telephone support was great, but email support was not their. But I'm happy with my Code Alarm System. Great Price and Works Great.

Scam Ordered two remotes on Jan 18th. Nobody answers the phone and no remotes arrived yet. What a joke.

F150 remote start Remote start I ordered from them worked flawlessly. I have an f150 and the instructions were extraordinarily detailed. If you follow the instructions there is no way you can mess any wiring up. Instructions included pictures and ways to test your connection before you actually connect to the module. Absolutely awesome experience. Derrick was the technician who helped me when I accidentally pressed a button wrong (easy fix he told me to unplug it and plug it back in). He was extremely helpful and had a great personality. I could have talked to him about anything and he would have kept the conversation going. Hands down best customer service I have received from anything online. I called and got a real person in two seconds. He knew exactly what every wire looked like for my vehicle off the top of his head. Genius man. I will recommend this for anyone looking for a remote start. I can't believe how smooth this process went with code alarm.

You don't need to look any further. If you're looking for a grade A DIY remote for your vehicle, you'd be wasting your time to look elsewhere, don't need to look any further. Awesome service and technical support. Kit arrived in 2 days, instructions were very detailed and precise telephone technical support walk through any missed instructions. I will be happy to recommend Code Alarms to everyone in the future. Don Fisher

VERY PLEASED Really hard to put into words how pleased I actually am. I have installed hundreds of remote starts, keyless entries, and alarms over the years, and BY FAR... Going through motor city remotes was the best experience. The system came packaged very well, instructions were EXTREMELY easy to understand and follow, so much so my 16 year old son that has zero tech experience was able to do most the install completely by himself. The other OUTSTANDING thing is that they stand behind there product, and are always there to help over the phone or through e-mail with any questions day or night. There tech support is great - very knowledgeable.