Cleaning charge for smoking when no one smoked in the car I rented a car in Detriot from Budget. I traveled with my husband, sister-in-law, and her boyfriend, who was a smoker. The boyfriend did not smoke in the car but would often have a cigarette and then get into the car so we could drive to the next destination. I received a letter from Budget 5 days later telling me they were charging me for the cleaning of the car due to the smoke smell. No one smoked in the car and to charge me is just ridiculous. The amount of the charge was $450.00. What a scam. I'm never going to rent from Budget again. I called customer service and they did rescind the charges but it is too late.

I made a reservation for a truck with… I made a reservation for a truck with Budget. Unfortunately, I had a medical issue and was able to continue with the rental. I cancelled the reservation 6 days before the rental date and was charged $50.00 to cancel. Budget does not allow for any type of reason for cancellation. Recommendation: Do not rent with Budget. Other rental agencies do not charge cancellation fees, especially if it is for a medical reason. Too many other good rental agencies.

Rented a car from Orlando International… Rented a car from Orlando International (MCO), returned car with a full tank of fuel as in the contract and they charged my credit card to re fuel the vehicle even though it was returned full. They always try to charge you for extras you don't need or didn't have and its very difficult to get your money back once they have your credit card details. Would suggest using a different company as there are several at MCO.

Do not trust Do not trust! Rented a vehicle through Budget, prepaid in full, including all fees, taxes, location charges etc. On return of the car, they charged my credit card an additional 45% for the base rental alone. But on top of that, they charged me a refueling fee, despite returning the car with a full tank (and taking a photo of the gauge to prove it). And for a small windscreen chip, they charged a further $1,822, and have not, despite repeated requests, provided any evidence of the cost to repair. But worst of all? They emailed their invoice, with a digitally added squiggle in the customer signature box. We did not even see the invoice, let alone sign it! Is this legal? Can they simply sign their own document in my name and pretend that I agreed to their ridiculous and fraudulent charges? Their "customer service" were worse than useless - could not even tell me what they actually charged me for the base rental, separate from the other charges. Did not even understand that VAT was a thing.

There UAE/Dubai Office Sucks There UAE/Dubai Office Sucks! Please stay away from them! They are an absolute disaster to deal with. From losing security deposit payments to radio silence on emails, it's been an absolute disaster!