Budget rental car- O'Hare Chicago We rented a car for a weekend in Chicago. We flew into O'Hare and went to Budget to get our car. The agent quickly went through the additional services we could get from Budget. Several additions were put on without our consent and added $137 to our bill. The next day I called and asked for a refund I was told no! Now I know my business is worth less than $137. In the future, I'll pay more for a rental somewhere else if it means never using Budget again. because I am worth more than $137.

A bunch of scam artists This place is a fraudulent group of scam artists who lie to your face, tell you it’s one price to rent a car, then after you’ve gotten the car the charged 1500 on top of what they were already charging. Then after returning the car a week or two later they tried sending a paper saying we received a ticket in the rental car in st Augustine which the car was never even driven to or even near that city. They’re literally trying to rob people by luring you in with a rental car with what they say is affordable then start charging you repeatedly and make up charges as they go along. They will take you for all you’re worth. It’s so bad that the law needs to be involved. Their whole operation needs to be shut down and I’m going to contact whoever I have to in order to have them investigated and shut down. AVOID AT ALL COSTS

All lies and BS to sell you and double your prices Employee saw me and my girl, and immediately try to upsell everything to us, saying our small kia rental will not make it through the hills of Sedona. Well it's our first time driving in this type of territory so we gave in. Realize it was all BS. He tried to sell us insurance but stood firm and say no to that. My previous estimate online was paid 332. After all that and he lied and said gas would be cheaper if he filled for us, so we agreed. End up being charged $60 and barely filled out gas tank, that could have been enough to fill 2 cars. We got the receipt and overall price was double what was estimate. All these separate fees tacked on, " base rate", taxable product/service, non taxable products, rental sale tax.. end up being double what was estimated!! Jesus, never again am I renting from Budget. ALL lies and deceit. Wish I can just dispute my CC but in the end, it's hard lesson learned.

Prepaid for rental but somehow it… Prepaid for rental but somehow it didn't show up in their system. Was charged again for the rental and then asked that I provide bank statement to receive a refund. When I picked up the rental at the airport, the rep offered a "free" upgrade. I was given a car that reeks of cigarettes smell. I exchanged it but they now charged full upgrade price. I don't write reviews but stay away.

HORRIBLE EXPERIENCE - STAY AWAY FROM BUDGET HORRIBLE EXPERIENCE - agent @ Orlando airport wouldn't even look at our insurance - said we don't take that here - double charged us on the insurance & when we went to pick up the car (finally) - it wasn't there. Complained and they said they would refund us the difference of $750 - that was over a month ago and we've only seen $150. They don't keep notes of your call so every time you contact them you have to start all over again with your explanation. STAY AWAY