Be careful!! Be careful!!! They stolen your money!!! Is not fear, they take a deposit for 300 euro and they never give you back. They use a fake excuses to don't give back the deposit, also they don't tell you what happened, don't reply about, you have to travel again to the office after 2 week without response about give back the deposit... Is the first time I've tried, and never again. VANREL is 1000 time better

Not Too Bad an Experience at Las Vegas Airport Rented at the Las Vegas airport. Had to wait in line 1 hour. They had no cars ready for pick up. As each customer talked with an agent, the agent called Service and they prepared a car for the customer. It made the process very long. We got to the spot in the garage area and found someone else there, promised a vehicle for the same spot. We got the car; we don't know how the other couple fared. Budget did not include the Customer Facility charge in our prepaid rental estimate. There is no reason for that (it is a daily rate) except it makes the rental price look less expensive than it will be. Leaving the garage and car drop off were very smooth. Do me sure to look car over before you leave the garage; as you leave you have to sign a document indicating no damage on vehicle or exactly what damage you found.

Rented a car from Indianaoplis airport Budget here for a work trip Rented a car from here for a work trip. When returning to the airport I dropped the rental off, received my receipt after the person scanned the barcode of the car. Several days later received additional charges for well over $1,000.00. When I called up, they told me I haven't returned the car. I've now been dealing with their loss prevention people; four times I've called. The answer I keep getting is that, "We can't get a hold of anyone at the airport location." NEVER RENT FROM BUDGET

All lies and BS to sell you and double your prices Employee saw me and my girl, and immediately try to upsell everything to us, saying our small kia rental will not make it through the hills of Sedona. Well it's our first time driving in this type of territory so we gave in. Realize it was all BS. He tried to sell us insurance but stood firm and say no to that. My previous estimate online was paid 332. After all that and he lied and said gas would be cheaper if he filled for us, so we agreed. End up being charged $60 and barely filled out gas tank, that could have been enough to fill 2 cars. We got the receipt and overall price was double what was estimate. All these separate fees tacked on, " base rate", taxable product/service, non taxable products, rental sale tax.. end up being double what was estimated!! Jesus, never again am I renting from Budget. ALL lies and deceit. Wish I can just dispute my CC but in the end, it's hard lesson learned.

Prepaid for rental but somehow it… Prepaid for rental but somehow it didn't show up in their system. Was charged again for the rental and then asked that I provide bank statement to receive a refund. When I picked up the rental at the airport, the rep offered a "free" upgrade. I was given a car that reeks of cigarettes smell. I exchanged it but they now charged full upgrade price. I don't write reviews but stay away.