Linda Richfield
GBHired car via British Airways collected… Hired car via British Airways collected at Nice Airport, France. Qued ages at the main Avis/Budget desk only to be told that we would have to report to another desk on the 2nd floor of the car hire building and waited yet again to be dealt with. We hired the car for three weeks and hardly used it other than for shopping therefore very little mileage. When we returned the car to Budget on 24th April 24 we were asked to pay an extra 123 euros as they said the inside of the car was not clean. It was clean other than a few flower petals that had blown through the window and a few leaves from trees on the drivers side footwell that had been on my husbands shoes. There was no rubbish in the car at all. We have taken photographs of the inside of the car as proof that it was not returned in a dirty condition. We have never had this experience ever before as we always return vehicles in a clean state out of consideration. It was not our responsibility to valet the car prior to returning it. I think it is a scam to screw more money out of customers. It would have taken five minutes to vacuum the carpet. Cars have to cleaned prior to rehiring to other customers. We will be complaining to British Airways about this cheat but the blame is entirely aimed at Avis/Budget. I shall be emailing the photographs to Laurent Sculier, Managing Director of Budget in France
Jose Luis Perello Monterroso
DKBe careful!! Be careful!!! They stolen your money!!! Is not fear, they take a deposit for 300 euro and they never give you back. They use a fake excuses to don't give back the deposit, also they don't tell you what happened, don't reply about, you have to travel again to the office after 2 week without response about give back the deposit... Is the first time I've tried, and never again. VANREL is 1000 time better
SA
GBPrepaid for rental but somehow it… Prepaid for rental but somehow it didn't show up in their system. Was charged again for the rental and then asked that I provide bank statement to receive a refund. When I picked up the rental at the airport, the rep offered a "free" upgrade. I was given a car that reeks of cigarettes smell. I exchanged it but they now charged full upgrade price. I don't write reviews but stay away.
Kevin W
GBRented a car from Indianaoplis airport Budget here for a work trip Rented a car from here for a work trip. When returning to the airport I dropped the rental off, received my receipt after the person scanned the barcode of the car. Several days later received additional charges for well over $1,000.00. When I called up, they told me I haven't returned the car. I've now been dealing with their loss prevention people; four times I've called. The answer I keep getting is that, "We can't get a hold of anyone at the airport location." NEVER RENT FROM BUDGET
Michael S
GBI made a reservation for a truck with… I made a reservation for a truck with Budget. Unfortunately, I had a medical issue and was able to continue with the rental. I cancelled the reservation 6 days before the rental date and was charged $50.00 to cancel. Budget does not allow for any type of reason for cancellation. Recommendation: Do not rent with Budget. Other rental agencies do not charge cancellation fees, especially if it is for a medical reason. Too many other good rental agencies.