Total scam is Avis / Budget Total scam is Avis / Budget. Rented a car for 106Euro. Had to pay 179Euro extra for ‘something i signed for’. A windshield protection. They mislead you in signing a vague contract and threaten you with large 3.500 Euro fines for a tiny scratch. DO NOT RENT HERE EVER. This happened at Malaga airport.

Avis Savannah. Nightmare Avis Savannah 4/3/24. Reserved car…50+ people in line…NO cars line not moving Spent $320.00 on metered taxi to get to a meeting 11/2 hours away. All customer service after much time spent offered a coupon or $50. Not acceptable

Shocking pick up service at Heathrow… Shocking pick up service at Heathrow Terminal 5 . Waited over 20 mins at Terminal for a bus to take to car rental area off site and when it arrived there was not enough room. Other car rental companies had 2 buses arrive and depart in same period !! Regular occurrence with Avis and they cannot manage a key area of their business and now we just go book elsewhere . So much for their “preferred service”

Provided a smaller vehicle than what I paid for I received a confirmed rental agreement about 1 month prior to collecting my vehicle. When I arrived for collection, I was told they only had 1 vehicle left, which was smaller than what I paid for and couldn't accommodate my luggage, so my family was stuck with a 16kg bag resting across the lap of 2 family members seated in the back seat. When I returned the vehicle to AVIS, I was advised to lodge an email complaint with AVIS Management. I did. It has now been 1 week and no response at all, not even an acknowledgment. The ratings tell you all you need to know about this company.

Avis Riga - stolen money Dirty car received from Avis, covering a small scratch UNDER the car. Returning the car, I had to pay 180 eur despite the obvious photos provided to them. Be aware of thiefs!