Don't trust Hotwire quotes - they manipulate your data to offer lower rates incorrectly forwarded pickup/dropoff dates/times to rental company. Caused me to spend more than they quoted. Would not resolve issue even with screenshots showing that accurate data was entered into their system.

I love it, not sure why it's got bad reviews Not sure why everyone is leaving bad reviews for hotwire - I've had some great deals from the company in the past. In Europe I saved some serious cash on hotels (I had a room worth $350 USD a night for under $150 a night on hotwire). I've saved tons of money on rental cars too under their hot deals - often times more than several hundred dollars compared to competitors. Obviously you need to be careful because you cannot be refunded for any of these rooms or cars.

Corporate abuse Loyal customer, the one time I messed up and accidentally booked a duplicate car rental I was told because it’s a “hot rate” no refund or credit available. Who cares what it’s called? How is it legal or ethical for a company policy to flat out steal peoples’ money?

ZERO STARS. Stole our money. Wish ZERO stars was an option. Due to unforeseen circumstances, we had to adjust the dates of our car rental for an out-of-state trip. Hotwire REFUSED TO HELP. Completely refused to switch our dates or refund our money. We paid over $1000 to Hotwire for a service we DID NOT receive, since our trip dates had changed. Customer service was absolutely useless. DO NOT RENT WITH THESE THIEVES!!!

Scammed by hotwire Scammed by hotwire. I was guaranteed a hotel and then got something totally different. Support didn't care at all and tried with 3 different ppl that all gave long generic responses. They even said the guarantee wording actuality means “examples” which is ridiculous.