Green Motion is a SCAM Green Motion is a SCAM. I rented a car online for a trip to Iceland, I picked Green Motion because they were the only ones who would let me specify a Toyota Rav4 HYBRID. throughout the rental process it consistently said HYBRID. then I paid a lot extra for their 'premium' insurance package so I wouldn't have any worries at return. When picking up the car we were taken to 'Go Car' rentals and handed a standard petrol Rav4. I told them we reserved a HYBRID and they told us they don't even stock any HYBRIDS. Then I was informed that the expensive insurance was 3rd party and that I would still have to pay upfront for any damage - exactly what I wanted to avoid - and I already had 3rd party insurance through my credit card. Green Motion doesn't actually have any cars - they're a 3rd party advertising company that contracts with local rental car Co's to supply the cars - you can get a much better deal just renting directly from those companies. I didn't get anything I contracted for from Green Motion - they're a SCAM.

Wish I ran across this page before I… Wish I ran across this page before I rented my car for my son's birthday gift and Christmas present to Disney. Booked online and paid but had a horrible experience spent hours waiting for my car to be cleaned and ready for pick up after going back and forth with agents about additional charges ie $100 debit card charge and $50 Sun Pass charge. I was one of the lucky ones I guess after talking with many of the other frustrated customers who were also waiting for hours on Christmas Day with reservations but no cars. Lesson learned and paid for. DO NOT RENT WITH THIS COMPANY!

Absolute scam Absolute scam. WILL extort money from you in excess of what you already paid no matter what. Guy in line in front of me declines in surance but they don't accept his brain of insurance and he is then forced to purchase theirs. 300+ extra for his rental in excess of what he has already paid for. Me, 50 state street legal with progressive insurance... Doesn't have the 300k required to self insure. Skip this rental place. They will scam you of cash beyond what you already paid for.

Terrible customer service Terrible customer service. Would not return calls after multiple messages were left. Hidden fees from what was originally quoted. Would not work with customer to resolve issues/complaints. Cars are not good quality. Edit: Thanks for the automated reply green motion on a public forum. But I’ve tried multiple attempts to contact you with no success. Your customer service, cars, the whole company is truly awful…a scam. I hope your representatives sleep well at night knowing their pockets are lined from all the hidden fees/charges that are handed to the customer.

BEWARE...DO NOT USE THIS COMPANY I rented a car from Green Motion online, and purchased the insurance online as well. All was approved online, but when I arrived to pick up the car, they asked for my personal policy declaration document other wise I would have to purchase their insurance at $59 per day. I had the policy declartion I purchased with the rental, but apparently it had only $300 liability which was not adequate according to the cashier. I used my phone to access my personal ins.policy declaration document online and emailed it to the cashier. He then told my $75,000 liability was not enough, but since I was renting the car only for the day he would let it slide. Then he asked if I would like to purchase the Miami highway/tollway package. and when I declined, he informed me that Miami had more tollways than any other state and without this package there would be a hefty fine if they found I drove on any highway or tollway. I still declined and simply stayed off the highways. I did not see Miami as I had intended and felt very scammed, even though I didn't fall for their scams. While I was waiting, I heard another woman ask for a refund since she could not produce her policy declarations and could not afford and addtl $59 per day, and they told her she need to get her refund from the site where she purchased the rental. They offer no refunds on site.