FeelLike we were scammed. The staff was courteous, the car was excellent. Very dissatisfied when we arrived to p/u car , the insurance we purchased from Greenmotion thri Expedia was not acceptable to Greenmotion. We were told it was an additional $95 a day added to a the insurance we already paid for. Or we could not get the car. That SUX! Your company is at fault for deceiving people in there represention. Anyone reading this review, need to be aware before your standing there with no other ave but to pay the extortion money. If Grren Motion doesn’t like My review, change your policies or at least inform the people whom You are renting to.

Green Motion car rental STAY AWAY Recently traveling to Tampa I reserved a car with GreenMotion their price was right and being a cheapo I went with them despite having to take a shuttle to their off airport location. Shuttle was a no show, upon contacting Green Motion Office to inquire about shuttle a man abruptly said, “i will call you back and hung up and me”. Again I called again receiving a similiar response. A few minutes passed and i did get a return phone call. The man now explained that i was :45 late and they released my reservation leaving me without a car. The fact that i stood along the curb for nearly an hour waiting for a shuttle that never arrived meant nothing. i was forced to return to the rental area within the airport and had to pay through the nose for a same day rental without a reservation. Spend the few extra dollars and stay with one of the big name rental companies within the Yampa airport. TRUST ME

Renter beware Renter beware: prices are cheap cos they will work to stick you with damage at end of rental. I rented thru Expedia and took the Expedia insurance. This seems to be like catnip as they will find a way to charge the external insurance knowing that the paperwork with drive u nuts and someone will pay regardless. When u pickup make sure u get your car in good bright light and do a video walk around of everything inside and outside. If dark/rainy/dirty-car do not accept it without checking every panel for any ding. Anything will set u back over USD800. If u insure thru external company as I did with Expedia and AIG then it is just soul destroying hassle to get the money back. Pay an extra 100 for the big boys and their insurance as you’ll end up spending this anyway.

We booked our car rental online thru… We booked our car rental online thru Priceline and when we arrived in Cancun we were told they didn't have any cars available at our 5pm reservation time and that they would deliver one to our hotel by 9pm. They never delivered a car nor did they call. We struggled to find transportation to our hotel and then they never did get us a car. We wasted 2 days of our vacation trying to find another car rental since it was high season. This is why we booked in advance with Priceline. Green Motion is NOT a company that is responsible nor reliable!!! Take my experience and DO NOT RENT WITH GREEN MOTION!

SCAM ALERT!!!! I sent my senior parents to Florida for their 50th anniversary for 2 weeks. My parents rented a car from Holiday Cars.com operating as Green Motion. Upon arrival on Sunday, March 24, 2024, they went to pick up their rental car where they were advised that they were required to pay for third-party insurance for $483.75. When my parents questioned this charge they were met with rude responses and attitudes from the employees, particular comments like if you don’t want to pay for it then you can’t rent the car. For two seniors, this amount is large to have to pay on top of the initial amount for the rental. They deserved an explanation as to why they were paying this amount. They did not deserve an attitude for questioning the fee. They required a car for their vacation so they ended up paying the fee. When they got to their destination in Florida, we investigated further and noticed that at the top of their voucher were the words, 'Paid in Full.' Then on the second page, under 'Included in the price,' the first item stated, 'third party liability.' I immediately requested that the charge of $483.75 be refunded to their card and explained everything to their complaints department. The response I received from Green Motion was, “Suppliers will always offer you to purchase local services and/or insurances since this is a way of making extra income. You are not obliged to purchase any optional services and/or insurances.” As a customer, this was not an “optional” service and/or insurance as the agent stated that if my parents didn’t pay the fee they would not be able to rent the car! Green Motion’s response to this was that they didn’t know what was actually said since they were not there. Don’t be fooled by the initial low price of your rental as there will always be an additional charge upon pick up of the vehicle, leaving the customer in a vulnerable position and made to feel obligated to pay the extra fees not leaving them any other “option.” In response to the reply from Green Motion received below: The website for green motion that was noted in your reply below says "Internal Error," even after multiple attempts. I'm starting to wonder if ANYONE is able to get through on that website or is that just to make it look like they are doing something without doing anything at all for their customers???? Especially since every message to these reviews are identical with the exception of a few. I did reach out to Green Motion for this issue prior to this review and, at the risk of repeating myself, their response was as follows: “Suppliers will always offer you to purchase local services and/or insurances since this is a way of making extra income. You are not obliged to purchase any optional services and/or insurances.”