Renter beware Renter beware: prices are cheap cos they will work to stick you with damage at end of rental. I rented thru Expedia and took the Expedia insurance. This seems to be like catnip as they will find a way to charge the external insurance knowing that the paperwork with drive u nuts and someone will pay regardless. When u pickup make sure u get your car in good bright light and do a video walk around of everything inside and outside. If dark/rainy/dirty-car do not accept it without checking every panel for any ding. Anything will set u back over USD800. If u insure thru external company as I did with Expedia and AIG then it is just soul destroying hassle to get the money back. Pay an extra 100 for the big boys and their insurance as you’ll end up spending this anyway.

Green Motion car rental STAY AWAY Recently traveling to Tampa I reserved a car with GreenMotion their price was right and being a cheapo I went with them despite having to take a shuttle to their off airport location. Shuttle was a no show, upon contacting Green Motion Office to inquire about shuttle a man abruptly said, “i will call you back and hung up and me”. Again I called again receiving a similiar response. A few minutes passed and i did get a return phone call. The man now explained that i was :45 late and they released my reservation leaving me without a car. The fact that i stood along the curb for nearly an hour waiting for a shuttle that never arrived meant nothing. i was forced to return to the rental area within the airport and had to pay through the nose for a same day rental without a reservation. Spend the few extra dollars and stay with one of the big name rental companies within the Yampa airport. TRUST ME

Terrible customer service Terrible customer service. Would not return calls after multiple messages were left. Hidden fees from what was originally quoted. Would not work with customer to resolve issues/complaints. Cars are not good quality. Edit: Thanks for the automated reply green motion on a public forum. But I’ve tried multiple attempts to contact you with no success. Your customer service, cars, the whole company is truly awful…a scam. I hope your representatives sleep well at night knowing their pockets are lined from all the hidden fees/charges that are handed to the customer.

SCAM ALERT!!!! I sent my senior parents to Florida for their 50th anniversary for 2 weeks. My parents rented a car from Holiday Cars.com operating as Green Motion. Upon arrival on Sunday, March 24, 2024, they went to pick up their rental car where they were advised that they were required to pay for third-party insurance for $483.75. When my parents questioned this charge they were met with rude responses and attitudes from the employees, particular comments like if you don’t want to pay for it then you can’t rent the car. For two seniors, this amount is large to have to pay on top of the initial amount for the rental. They deserved an explanation as to why they were paying this amount. They did not deserve an attitude for questioning the fee. They required a car for their vacation so they ended up paying the fee. When they got to their destination in Florida, we investigated further and noticed that at the top of their voucher were the words, 'Paid in Full.' Then on the second page, under 'Included in the price,' the first item stated, 'third party liability.' I immediately requested that the charge of $483.75 be refunded to their card and explained everything to their complaints department. The response I received from Green Motion was, “Suppliers will always offer you to purchase local services and/or insurances since this is a way of making extra income. You are not obliged to purchase any optional services and/or insurances.” As a customer, this was not an “optional” service and/or insurance as the agent stated that if my parents didn’t pay the fee they would not be able to rent the car! Green Motion’s response to this was that they didn’t know what was actually said since they were not there. Don’t be fooled by the initial low price of your rental as there will always be an additional charge upon pick up of the vehicle, leaving the customer in a vulnerable position and made to feel obligated to pay the extra fees not leaving them any other “option.” In response to the reply from Green Motion received below: The website for green motion that was noted in your reply below says "Internal Error," even after multiple attempts. I'm starting to wonder if ANYONE is able to get through on that website or is that just to make it look like they are doing something without doing anything at all for their customers???? Especially since every message to these reviews are identical with the exception of a few. I did reach out to Green Motion for this issue prior to this review and, at the risk of repeating myself, their response was as follows: “Suppliers will always offer you to purchase local services and/or insurances since this is a way of making extra income. You are not obliged to purchase any optional services and/or insurances.”

Single worse rental experience of my life Horrible experience, shuttle was dirty, staff was plain and simple not serving people as they sat in front of a busy line of other frustrated people. There is no way I will be renting from you again This is all on top of last second refusing to allow any insurance other than their own even when they explicitly state they cover car rentals in the US causing the car rental to cost us more than the flight and hotel combined. It's not a question of amount, I showed 3 insurance policies that each say they cover $2M in liability EACH for a base mustang. Complete scam and I would've never rented in the first place if instead of burying it in fine print on a piece of paper at the rental location they had just said that as I was booking Edit: They're lying in the response. I reached out to them and the branch hasn't even bothered to answer me yet. As I said do not rent from here, you would be better off crawling everywhere Edit 2: They refuse to do anything about it. They know what they’re doing and it’s all clearly by design to aggressively overcharge anyone who wants to rent from here. They’re hiding behind the fact that any individual location can print whatever they would like on a piece of paper to limit anything they want and you’ll only find out after you book a non-cancellable booking. The car rental costed me nearly double what my flight and hotel combined cost me if anyone is wondering just how badly they’ll scam you