
Ruth Faltesek
GBZero stars. Bad company Zero stars! Horrible company we reserved through Priceline for a great rate at a place 'on the airport'. It was a long ride to the place which had no other customers when we arrived. They insisted that we buy more insurance in spite of having Progressive which was displayed on their acceptable insurance sign. They insisted we show our declarations page to prove we had this weird number: $300.000,000. They called it 3 hundred thousand dollars. Nobody carries that. They had us at severe disadvantage because we were in a strange area needing to get on our way. So we paid it. They charged the one other couple even more ...adding on toll charges. Don't use this Green Motion company. It's sketchy!

Javier Rodriguez Ortiz
GBScam Rental Car Company! I tried to use Green Motion in my last trip to Miami. I made the booking online in economybookings.com and once I arrived to the office (outside Miami Airport) the scam started. They tried to charge me 150 $ daily over the rent price I paid previously for insurance. They refuse to use my own insurance requesting a Liability over 300 K , when their car I rented are not over 25K market value. Other customers were upset also in the hall, I requested to cancel all to the guy in the desk and he said he was unable to refund to do it and said "Economybookings will never answer", the manager was smiling in a corner. Helpfully after I tried without look to contact Economybookings I did it through American Express and they canceled the payment. Stay away from this scamers!

Jay
GBI least a car with Green Motion last… I least a car with Green Motion last year while on holiday in Italy. The car had damage all around it, small dents and scratches, but nothing too severe, it was all noted on the paperwork. My deposit was 900 Euros and I was told it would be deposited back into my bank account within 14 days of the end of my trip. When I dropped off the car, I took pictures of it from all angles as it was very early in the morning with no one around. I have been trying to get a response from Green Motion for 7 months about the return of my deposit. I now have an email from them claiming there was damage on the vehicle and along with a damage report they sent a photo of scratches on a car of similar colour without any proof it's the same vehicle. I have learned the hard way not to trust this rental company, after 7 months they pulled this stunt. I will not use Green Motion again this year, they are clearly desperate to make money. Date of experience: 21 September 2023 Edit

Nick Singh
GBThis is a horrible company to rent… This is a horrible company to rent from. Don't let the cheap fool you. My rental cost was paid in full, until I showed up to pick up my rental. I was told I have to take the 3rd party insurance which is about the cost per day to rent the car and if I refuse and would like to use my own auto policy its a $2000 deposit, after I took the 3rd party insurance, I still had to pay $150. 00 deposit which I am still waiting to be credited back to me, 7 days after i return my rental. Beware if there's a minor ding, they will try to get you to pay for it. Whatever it takes for them to keep your deposit.

Br
IEGreen Motion - The Lowest of the Low Please do yourself a favour and listen to the hundreds of negative reviews out there before you book anything with this company. Once I arrived at the pick up location they guy I was dealing with (who wouldn't give me his name!) told me that the standard insurance only covered the car and didn't cover any third-party liability, and I would be to pay an additional $70 p/day for the upgraded insurance. I politely declined and told him that I didn't want or need any additional insurance, but was told it wasn't optional. I again said that I didn't want it, and let him know I had read through the Ts & Cs earlier that morning, and it didn't say anywhere that they could demand higher insurance. The response to this was "fine, I will cancel your booking "*10 seconds of typing** done, now please leave the office". This is honestly one of the customer service experiences I have ever experienced. I don't know how these rude, unprofessional scammers are able to stay in business. And if my review isn't enough to keep you away just keep scrolling to read more!