We booked our car rental online thru… We booked our car rental online thru Priceline and when we arrived in Cancun we were told they didn't have any cars available at our 5pm reservation time and that they would deliver one to our hotel by 9pm. They never delivered a car nor did they call. We struggled to find transportation to our hotel and then they never did get us a car. We wasted 2 days of our vacation trying to find another car rental since it was high season. This is why we booked in advance with Priceline. Green Motion is NOT a company that is responsible nor reliable!!! Take my experience and DO NOT RENT WITH GREEN MOTION!

Green Motion is a SCAM Green Motion is a SCAM. I rented a car online for a trip to Iceland, I picked Green Motion because they were the only ones who would let me specify a Toyota Rav4 HYBRID. throughout the rental process it consistently said HYBRID. then I paid a lot extra for their 'premium' insurance package so I wouldn't have any worries at return. When picking up the car we were taken to 'Go Car' rentals and handed a standard petrol Rav4. I told them we reserved a HYBRID and they told us they don't even stock any HYBRIDS. Then I was informed that the expensive insurance was 3rd party and that I would still have to pay upfront for any damage - exactly what I wanted to avoid - and I already had 3rd party insurance through my credit card. Green Motion doesn't actually have any cars - they're a 3rd party advertising company that contracts with local rental car Co's to supply the cars - you can get a much better deal just renting directly from those companies. I didn't get anything I contracted for from Green Motion - they're a SCAM.

Single worse rental experience of my life Horrible experience, shuttle was dirty, staff was plain and simple not serving people as they sat in front of a busy line of other frustrated people. There is no way I will be renting from you again This is all on top of last second refusing to allow any insurance other than their own even when they explicitly state they cover car rentals in the US causing the car rental to cost us more than the flight and hotel combined. It's not a question of amount, I showed 3 insurance policies that each say they cover $2M in liability EACH for a base mustang. Complete scam and I would've never rented in the first place if instead of burying it in fine print on a piece of paper at the rental location they had just said that as I was booking Edit: They're lying in the response. I reached out to them and the branch hasn't even bothered to answer me yet. As I said do not rent from here, you would be better off crawling everywhere Edit 2: They refuse to do anything about it. They know what they’re doing and it’s all clearly by design to aggressively overcharge anyone who wants to rent from here. They’re hiding behind the fact that any individual location can print whatever they would like on a piece of paper to limit anything they want and you’ll only find out after you book a non-cancellable booking. The car rental costed me nearly double what my flight and hotel combined cost me if anyone is wondering just how badly they’ll scam you

Zero stars. Bad company Zero stars! Horrible company we reserved through Priceline for a great rate at a place 'on the airport'. It was a long ride to the place which had no other customers when we arrived. They insisted that we buy more insurance in spite of having Progressive which was displayed on their acceptable insurance sign. They insisted we show our declarations page to prove we had this weird number: $300.000,000. They called it 3 hundred thousand dollars. Nobody carries that. They had us at severe disadvantage because we were in a strange area needing to get on our way. So we paid it. They charged the one other couple even more ...adding on toll charges. Don't use this Green Motion company. It's sketchy!

I rented a car in Tampa I rented a car in Tampa. I was forced to buy the insurance even tough I have full coverage with my insurance. They said I didn't have enough "Collision coverage". They needed $300,000 and I have $100,000. I rent cars quite frequently and never have this issue with all major companies. My insurance agent said he had never heard of this. I was in a bind and had to pay an extra $40 /day ($440). Every customer that day was saying the same thing. DO NOT RENT FROM THEM!!!