Green Motion USA

San Diego, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
About Green Motion USA

Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.

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Madelyn
GB

This is terrible and I haven’t even… This is terrible and I haven’t even rented from yall we had booked our reservation but upon reading that reviews were politely cancelled thank you for your reviews we knew it was sketchy

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MP
GB

Green Motion car rental STAY AWAY Recently traveling to Tampa I reserved a car with GreenMotion their price was right and being a cheapo I went with them despite having to take a shuttle to their off airport location. Shuttle was a no show, upon contacting Green Motion Office to inquire about shuttle a man abruptly said, “i will call you back and hung up and me”. Again I called again receiving a similiar response. A few minutes passed and i did get a return phone call. The man now explained that i was :45 late and they released my reservation leaving me without a car. The fact that i stood along the curb for nearly an hour waiting for a shuttle that never arrived meant nothing. i was forced to return to the rental area within the airport and had to pay through the nose for a same day rental without a reservation. Spend the few extra dollars and stay with one of the big name rental companies within the Yampa airport. TRUST ME

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Nick Singh
GB

This is a horrible company to rent… This is a horrible company to rent from. Don't let the cheap fool you. My rental cost was paid in full, until I showed up to pick up my rental. I was told I have to take the 3rd party insurance which is about the cost per day to rent the car and if I refuse and would like to use my own auto policy its a $2000 deposit, after I took the 3rd party insurance, I still had to pay $150. 00 deposit which I am still waiting to be credited back to me, 7 days after i return my rental. Beware if there's a minor ding, they will try to get you to pay for it. Whatever it takes for them to keep your deposit.

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MARSHA KEENEY
GB

BEWARE...DO NOT USE THIS COMPANY I rented a car from Green Motion online, and purchased the insurance online as well. All was approved online, but when I arrived to pick up the car, they asked for my personal policy declaration document other wise I would have to purchase their insurance at $59 per day. I had the policy declartion I purchased with the rental, but apparently it had only $300 liability which was not adequate according to the cashier. I used my phone to access my personal ins.policy declaration document online and emailed it to the cashier. He then told my $75,000 liability was not enough, but since I was renting the car only for the day he would let it slide. Then he asked if I would like to purchase the Miami highway/tollway package. and when I declined, he informed me that Miami had more tollways than any other state and without this package there would be a hefty fine if they found I drove on any highway or tollway. I still declined and simply stayed off the highways. I did not see Miami as I had intended and felt very scammed, even though I didn't fall for their scams. While I was waiting, I heard another woman ask for a refund since she could not produce her policy declarations and could not afford and addtl $59 per day, and they told her she need to get her refund from the site where she purchased the rental. They offer no refunds on site.

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KB
GB

Terrible customer service Terrible customer service. Would not return calls after multiple messages were left. Hidden fees from what was originally quoted. Would not work with customer to resolve issues/complaints. Cars are not good quality. Edit: Thanks for the automated reply green motion on a public forum. But I’ve tried multiple attempts to contact you with no success. Your customer service, cars, the whole company is truly awful…a scam. I hope your representatives sleep well at night knowing their pockets are lined from all the hidden fees/charges that are handed to the customer.

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