Green Motion USA

San Diego, United States
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
About Green Motion USA

Green Motion Car and Van hire offers its customers - both leisure and business the opportunity to enjoy great value vehicle rental, while helping to reduce the impact of global CO2 emissions associated with road travel.

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Jay
GB

I least a car with Green Motion last… I least a car with Green Motion last year while on holiday in Italy. The car had damage all around it, small dents and scratches, but nothing too severe, it was all noted on the paperwork. My deposit was 900 Euros and I was told it would be deposited back into my bank account within 14 days of the end of my trip. When I dropped off the car, I took pictures of it from all angles as it was very early in the morning with no one around. I have been trying to get a response from Green Motion for 7 months about the return of my deposit. I now have an email from them claiming there was damage on the vehicle and along with a damage report they sent a photo of scratches on a car of similar colour without any proof it's the same vehicle. I have learned the hard way not to trust this rental company, after 7 months they pulled this stunt. I will not use Green Motion again this year, they are clearly desperate to make money. Date of experience: 21 September 2023 Edit

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Br
IE

Green Motion - The Lowest of the Low Please do yourself a favour and listen to the hundreds of negative reviews out there before you book anything with this company. Once I arrived at the pick up location they guy I was dealing with (who wouldn't give me his name!) told me that the standard insurance only covered the car and didn't cover any third-party liability, and I would be to pay an additional $70 p/day for the upgraded insurance. I politely declined and told him that I didn't want or need any additional insurance, but was told it wasn't optional. I again said that I didn't want it, and let him know I had read through the Ts & Cs earlier that morning, and it didn't say anywhere that they could demand higher insurance. The response to this was "fine, I will cancel your booking "*10 seconds of typing** done, now please leave the office". This is honestly one of the customer service experiences I have ever experienced. I don't know how these rude, unprofessional scammers are able to stay in business. And if my review isn't enough to keep you away just keep scrolling to read more!

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John Smith
US

I rented a car in Tampa I rented a car in Tampa. I was forced to buy the insurance even tough I have full coverage with my insurance. They said I didn't have enough "Collision coverage". They needed $300,000 and I have $100,000. I rent cars quite frequently and never have this issue with all major companies. My insurance agent said he had never heard of this. I was in a bind and had to pay an extra $40 /day ($440). Every customer that day was saying the same thing. DO NOT RENT FROM THEM!!!

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brian cartoons
US

Green Motion is a SCAM Green Motion is a SCAM. I rented a car online for a trip to Iceland, I picked Green Motion because they were the only ones who would let me specify a Toyota Rav4 HYBRID. throughout the rental process it consistently said HYBRID. then I paid a lot extra for their 'premium' insurance package so I wouldn't have any worries at return. When picking up the car we were taken to 'Go Car' rentals and handed a standard petrol Rav4. I told them we reserved a HYBRID and they told us they don't even stock any HYBRIDS. Then I was informed that the expensive insurance was 3rd party and that I would still have to pay upfront for any damage - exactly what I wanted to avoid - and I already had 3rd party insurance through my credit card. Green Motion doesn't actually have any cars - they're a 3rd party advertising company that contracts with local rental car Co's to supply the cars - you can get a much better deal just renting directly from those companies. I didn't get anything I contracted for from Green Motion - they're a SCAM.

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MP
US

Green Motion car rental STAY AWAY Recently traveling to Tampa I reserved a car with GreenMotion their price was right and being a cheapo I went with them despite having to take a shuttle to their off airport location. Shuttle was a no show, upon contacting Green Motion Office to inquire about shuttle a man abruptly said, “i will call you back and hung up and me”. Again I called again receiving a similiar response. A few minutes passed and i did get a return phone call. The man now explained that i was :45 late and they released my reservation leaving me without a car. The fact that i stood along the curb for nearly an hour waiting for a shuttle that never arrived meant nothing. i was forced to return to the rental area within the airport and had to pay through the nose for a same day rental without a reservation. Spend the few extra dollars and stay with one of the big name rental companies within the Yampa airport. TRUST ME

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