Nathan
GBHorrible service Horrible service! It states they accept reasonable offers but wouldn't budge a cent! Spoke to a manager and was so rude and disrespectful, without reciting the whole thing he was yelling at me and saying I didn't like the answers I was given when I was just asking for a little more information stil telling him I was prepared to purchase but eventually hung up... Then they proceeded to email me and call me a "looser" multiple times! LOL!! Couldn't even insault me properly spell loser correctly
James Davenport
GBWhen it comes to complying with contract, SWengines will consistancy be in violation for time: processing & sending to carrier.... Invoice for payment of used Saab engine: 404231, $1195, dated Oct. 12th. I have of this date: Nov. 10th,to received my engine. Upon calling a representive via phone 11/10/22, being told; that SWengines is relieved of Liability once engine is released to Shipping Agent. I therefor, enter my negative critique of SWengines James Davenport
Jen
GBBuyer Beware! Buyer beware! It's been a terrible experience trying to work with SW Engine, they sell junk product and won't answer their phone or return messages. As a small auto repair shop, we've lost at least two thousand dollars selling their junk engine to our customer. We stand behind the product we sell and we are stuck with the bill repairing their crap motor to keep our reputation.
TJ Scar
GBSWENGINE is the Absolute worst. I mean the f...ing worst. The customer service people hang up when they can't answer a question. It happened 5 times in a row. At first I thought it was phone trouble. I asked repeatedly to speak with a supervisor. No one had any problems with hanging up because there is no recourse or penalty. Who can I complain to... NO ONE. It's been months since starting this process. They sent an engine that was not worth it. My certified BMW mechanics refused to put it in my car. Their words were this engine is really bad. Some one came to pick up the faulty engine. SWengine never emailed me the "Bill of Lading" so they could not take it. My mechanic shop is charging me for storage space now. My car (BMW X5) and that really bad engine has been in there there location since FEB. No help or response from SWengine. I wonder how they're in business. It's mind blowing
joanna garcia
GBThis company is TRASH! This company is trash! I’m having the same problem Todd Turbett has. Everything he said in his review is exactly what I am going through right now. •Motor took more than 30 days to receive •The motor received was trash •Hard to contact and get answers •Transfers always fail •Direct numbers given supposably of managers - never call back after numerous calls and voicemails (unresponsive)