Jen
GBBuyer Beware! Buyer beware! It's been a terrible experience trying to work with SW Engine, they sell junk product and won't answer their phone or return messages. As a small auto repair shop, we've lost at least two thousand dollars selling their junk engine to our customer. We stand behind the product we sell and we are stuck with the bill repairing their crap motor to keep our reputation.
Bill Smith
GBBUYER BEWARE Quoted 67k miles "tested" engine. NO paperwork package/proof of records. Shipped on mini pallet, sitting on used tire with one steel band wrapped in shrink wrap. Boy was I a sucker and I thought my online ordering habits were solid. One lapse in judgement wasted almost $2k. No customer service, no order details (repetitive canned responses each call). Shipping notice did arrive late via email so that was about the only positive attribute. The engine that arrived looks like it was pulled from a million mile oil bath and rolled down a concrete driveway. Valve covers were both broken, looks like head gaskets had been replaced, mix match bolts. Heavy carbon deposits in exhaust ports, debris in the intake openings. Oil pan dented, At least 1/8th inch dry gummy oil on entire top half of block, even where there should be no oil. Relatively new looking water pump. Manifold and exhaust mating surfaces scratched. BUYER BEWARE I'm cutting my losses and moving on.
joanna garcia
GBThis company is TRASH! This company is trash! I’m having the same problem Todd Turbett has. Everything he said in his review is exactly what I am going through right now. •Motor took more than 30 days to receive •The motor received was trash •Hard to contact and get answers •Transfers always fail •Direct numbers given supposably of managers - never call back after numerous calls and voicemails (unresponsive)
Nathan
GBHorrible service Horrible service! It states they accept reasonable offers but wouldn't budge a cent! Spoke to a manager and was so rude and disrespectful, without reciting the whole thing he was yelling at me and saying I didn't like the answers I was given when I was just asking for a little more information stil telling him I was prepared to purchase but eventually hung up... Then they proceeded to email me and call me a "looser" multiple times! LOL!! Couldn't even insault me properly spell loser correctly
William Perry
GBDo not order from SW engines These people will say anything to get you off the phone. They shipped me a way older motor than what I was told on the website, no paperwork on how to activate the warranty, They lied about doing quality control on the engine as it was never in their possession. Having all sorts of problems with this motor. Terrible customer service, Terrible quality.