Ticked
GBI would not even give one star I would not even give one star. What a waste of time and would never recommend this product to any of my insured's. (I am an agent) Each week you would get an update stating to keep up the good work, doing a great job, etc. By the end of your term, no change is considered in premium even though you drove perfect the last 6 months. When called to ask why, told me I drove past midnight twice during the 6 month trial!! Ridiculous
Chris
GBTerrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.
Aladino Quiles
GBThis company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.
Oscar
GBI returned this device after a week due… I returned this device after a week due to poor customer service and never being able to resolve my problem with the device. I also asked to be removed from their email list and I’m still receiving messages.
William
GBYou product is all but useless and you… You product is all but useless and you customer support is worst. When we had issues they were never delt with and we were ignored.