William
GBYou product is all but useless and you… You product is all but useless and you customer support is worst. When we had issues they were never delt with and we were ignored.
Matthew
GBTheir cheaper device operates on… Their cheaper device operates on T-Mobile and the service is sub par at best.. I purchased the Verizon model because I wanted good coverage and real time tracking but that too was very sub par... despite the use of the Verizon network. When I tried to resell the device zubie refused to support the device refused to help the new customer pair the device to their new account, and expired my previous link qr code. I ended up with a useless paperweight. Will never by zubie again.
Kathy
GBFrom the very beginning From the very beginning, our batteries were being drained, and Zubie never took an ounce of responsibility for that (a 2015 BMW, a 2015 Ford F-150 and five 2016 Ford F-150s continued to have problems the entire time until we finally pulled the devices out in January). Also, when we update maintenance, 90% of the time, the Zubie gives us incorrect mileage; that is irritating when we are trying to keep up with our records. Honestly, these devices have caused more of a headache than anything. Do your research - there are other companies that provide the same service and will willingly help you if/when you have issues with the devices.
David Frazer II
GBLost my business due to illness Lost my business due to illness. Zubie continued to charge me for 15 months after I requested to close. you don't actually ever talk to anyone just some bot. Worthless company and i would not recomend any small business use this horrible company. All of the other vendors closed my accounts when i lost my business. NOT this company
Jim
GBI purchased a Zubie with in car wifi I purchased a Zubie with in car wifi, it The in car wifi stopped working and instead of admitting the problem was a Verizon change we fiddle around with support for 6 weeks. It was fine while It was working but in the end I should have been offered my money back.