Their cheaper device operates on… Their cheaper device operates on T-Mobile and the service is sub par at best.. I purchased the Verizon model because I wanted good coverage and real time tracking but that too was very sub par... despite the use of the Verizon network. When I tried to resell the device zubie refused to support the device refused to help the new customer pair the device to their new account, and expired my previous link qr code. I ended up with a useless paperweight. Will never by zubie again.

The key reboots and drops connections… The key reboots and drops connections every 5 - 15 minutes. I've opened multiple support cases asking to have it replaced and they keep just telling me to reseat it. I'm not going to re-up next year.

Doesn't work on my any of my Toyota vehicles Doesn't work on my vehicles. Had the original one that I bought from Car Toys with Verizon as the provider. It worked on a 2004 Toyota but would not work on a 1999 Toyota. Zubie advised me there were issues with Verizon and I was switched to Zubie's monitoring service. The unit that was sent does not work on either of the vehicles now. I plan to cancel service before the next renewal since I am unable to use the unit at all. It is hard to communicate with Zubie since they are strictly email. When the unit did work for a short time I enjoyed the features after that it is 'thumbs down' for Zubie.

Typical device that declines after a new device comes out It used to work when the WiFi was still an option. When Zubie and Verizon no longer offered the 4G connection, the WiFi was spotty. I was never notified of this change. When asking for assistant, customer support notified me and offered me a new device, without WiFi, free of charge for a year. It worked most of time. It is now 5 months later and it has started to lag again. It takes more than 5 minutes to register a hard brake or when I've parked my car. It registers speed bumps as hard brakes and doesn't register actual hard breaks.

I returned this device after a week due… I returned this device after a week due to poor customer service and never being able to resolve my problem with the device. I also asked to be removed from their email list and I’m still receiving messages.