customer
GBI sold my vehicle and it keeps charging… I sold my vehicle and it keeps charging me. I contacted service which never responds. They said I have to continue my subscription till the date and then it auto renewed. There is no way to turn this off! I tried removing my cc but could not. The service didn’t work well either it didn’t update where the vehicle was in real time.
Oscar
GBI returned this device after a week due… I returned this device after a week due to poor customer service and never being able to resolve my problem with the device. I also asked to be removed from their email list and I’m still receiving messages.
Tristan
GBTerrible experience Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices. The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option. Do not buy the hotspot, it simply doesn't work.
Chris
GBTerrible Terrible. There were so many changes that need to be made with my mobile plan to accommodate and it was packaged with the providers label on the tool. One would expect that means compatible. Product never worked and because it was not returnable, went out in the garbage.
Jim
GBI purchased a Zubie with in car wifi I purchased a Zubie with in car wifi, it The in car wifi stopped working and instead of admitting the problem was a Verizon change we fiddle around with support for 6 weeks. It was fine while It was working but in the end I should have been offered my money back.