This company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.

Honestly I thought this device would be… Honestly I thought this device would be more useful with adding automation to my automotive. The wifi could have been more robust as far as speed and availability of use. Full car monitoring would have been a great feature for full vehicle diagnostics.i have removed this device for both cars. It was a waste of money.

You product is all but useless and you… You product is all but useless and you customer support is worst. When we had issues they were never delt with and we were ignored.

I sold my vehicle and it keeps charging… I sold my vehicle and it keeps charging me. I contacted service which never responds. They said I have to continue my subscription till the date and then it auto renewed. There is no way to turn this off! I tried removing my cc but could not. The service didn’t work well either it didn’t update where the vehicle was in real time.

Typical device that declines after a new device comes out It used to work when the WiFi was still an option. When Zubie and Verizon no longer offered the 4G connection, the WiFi was spotty. I was never notified of this change. When asking for assistant, customer support notified me and offered me a new device, without WiFi, free of charge for a year. It worked most of time. It is now 5 months later and it has started to lag again. It takes more than 5 minutes to register a hard brake or when I've parked my car. It registers speed bumps as hard brakes and doesn't register actual hard breaks.