From the very beginning From the very beginning, our batteries were being drained, and Zubie never took an ounce of responsibility for that (a 2015 BMW, a 2015 Ford F-150 and five 2016 Ford F-150s continued to have problems the entire time until we finally pulled the devices out in January). Also, when we update maintenance, 90% of the time, the Zubie gives us incorrect mileage; that is irritating when we are trying to keep up with our records. Honestly, these devices have caused more of a headache than anything. Do your research - there are other companies that provide the same service and will willingly help you if/when you have issues with the devices.

Terrible experience Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices. The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option. Do not buy the hotspot, it simply doesn't work.

Was useless Was useless. I tested it in my car and in spite of having a heavy duty battery and newer car, Zubie continually ran down the battery. The unit has been a paperweight since then. Complete waste of money.

This company is horrible at follow-up This company is horrible at follow-up. Weeks of missed demos, non-responses and lack of follow-through. How can you possibly learn about the product with this type of service. Why would you even want this service if this is the customer service experience. 9/25/18 - response to Hillary- Jeff is well aware of my info and I have the emails to prove it. I reached out to him, and he asked for my availability and I responded and still have not heard back from him. The same with the original demo. He claimed he didn't have my number in an email. At that point I was already trying out Hum since the response was so delayed. I didn't like Hum so I reached back out to him and as I personally stated, he asked my availability, I gave it and never heard back.

I sold my vehicle and it keeps charging… I sold my vehicle and it keeps charging me. I contacted service which never responds. They said I have to continue my subscription till the date and then it auto renewed. There is no way to turn this off! I tried removing my cc but could not. The service didn’t work well either it didn’t update where the vehicle was in real time.