I would not even give one star I would not even give one star. What a waste of time and would never recommend this product to any of my insured's. (I am an agent) Each week you would get an update stating to keep up the good work, doing a great job, etc. By the end of your term, no change is considered in premium even though you drove perfect the last 6 months. When called to ask why, told me I drove past midnight twice during the 6 month trial!! Ridiculous

Terrible experience Terrible experience. Hotspot disconnects every 5 minutes to the point of it being unusable. Support blames Verizon, says its a known issue. Meanwhile still charges me every month and refuses to entertain a refund. This is after having me try out 4 + different devices. The should not charge for the service until they fix it. I should cancel, but I need "some" connectivity and this was the only Verizon option. Do not buy the hotspot, it simply doesn't work.

I returned this device after a week due… I returned this device after a week due to poor customer service and never being able to resolve my problem with the device. I also asked to be removed from their email list and I’m still receiving messages.

Typical device that declines after a new device comes out It used to work when the WiFi was still an option. When Zubie and Verizon no longer offered the 4G connection, the WiFi was spotty. I was never notified of this change. When asking for assistant, customer support notified me and offered me a new device, without WiFi, free of charge for a year. It worked most of time. It is now 5 months later and it has started to lag again. It takes more than 5 minutes to register a hard brake or when I've parked my car. It registers speed bumps as hard brakes and doesn't register actual hard breaks.

You product is all but useless and you… You product is all but useless and you customer support is worst. When we had issues they were never delt with and we were ignored.