Robert Gillespie
GBI spent over $3000 on Off road light… I spent over $3000 on Off road light bar, employees had no idea whatsoever as to how to install the lights. It is going to cost me hundreds of dollars to have their shotty work corrected, if you’re smart you will not do business with these people, I never will again!
customer
GB4WP won't answer their phones I wish I would have read these posts before ordering from them. They sent me the wrong part, and now won't answer their customer support line. I've tried calling all day and just letting my phone sit for hours. There's no message indicating how long the wait is, an option for a call back, nothing.... I've honestly never seen a harder company to contact. I don't believe there really are people at the call center, rather its probably just a number with an endless song to make you think someone will eventually answer.
Scott Webb
GBSTAY AWAY FROM THIS COMPANY AT ALL… STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!! CUSTOMER SERVICE IS NOEXISTENT!!!!!!! SAT ON HOLD FOR 2 HOURS ON TWO DIFFERENT OCCASIONS JUST TO BE HUNG UP ON OR DISCONNECTED PRODUCT DIDN'T SHIP WHEN I WAS TOLD THEY ARE HORRIBLE!!!!!!!!
Brandon Gray
GBHorrible estimate for Death Wobble diagnosis! Had death wobble with my lifted Jeep Wrangler! Sent it there and agreed to pay $155 hourly rate to diagnose my suspension and problem. Was told that I had to replace nearly the entire front-end suspension on my Jeep with 28,000 miles...never even 4 wheeled with it. Lower & upper ball joints, drag link, tie rods, steering stabilizer, track bar...etc. Even put in estimate new tires, that I still have 15 - 20k mile left on, plus $450 for 5-year warranty on work & $300 for Lubes/cleaner/hdwr. 4 hours labor @ $155 just for ball joints & drag link...lol. Total estimate $4,900...although $2,200 of that was for new tires, balance & align. Decided to do it myself and researched it, saying I should 1st get my tires rotated & balanced. Went to another store and they said they would do a quick check on suspension when rotating tires. They found 2 loose bolts and tightened them, plus rotation, balance. Total bill $75 and problem fixed. Stay away from this company!
Dennis Naifeh
GBTerrible customer service! Terrible customer service!! Can’t believe how bad this company is. Ordered 16 items that all said “In stock ships immediately”. They immediately charged my card and put everything on back order . It has been over 2 months and still have not received all my order and can’t get any customer service or get it canceled and my credit card charged back.