Lies, frustration, and lost cash is the primary product. Accepts orders despite not having access to the parts. It took them 2 weeks to let me know that the bumper I ordered was not in stock "Due to global supply challenges" ... it's a steel bumper made in USA ... what a load. $850 - no bumper, no refund, an invitation to wait an hour on hold (literally an hour) to see what alternatives that they might have in stock. When I called they told me they were low on most parts as a result of the Easter Jeep Safari in Moab (like that is a new unplanned event or something). Loads of crap and frustration are the only products they are delivering on.

Don't buy from them! I ordered several parts spread out across multiple orders. Only received one of them. They took my money and never sent the rest. No email confirmation, no shipping info. Impossible to reach this company via phone, email, social media, etc. After waiting a month I had to charge back the purchases with my bank. They must be on the verge of going out of business. I can't believe they're getting away with operating like this.

Very poor customer service & communication I ordered a brake line on June 7. My card was charged immediately, and I received a confirmation of order with a message stating to allow 1-3 business for tracking information to appear. It is now June 27th, and I still do not have part. I have tried calling with no answer (left a voicemail explaining my issue and requesting a call back, which I never received), I sent 2 emails requesting an update, which were never answered, and finally sent an email 5 days ago requesting a refund which also has not been answered. I was able to order a brake line from Summit, received it in 3 days and saved $24, while receiving email updates from them at every step. Save your money and shop elsewhere...any where else.

After 7 weeks of charging me for rims I… After 7 weeks of charging me for rims I just got a notification of my order canceled! I had spoken to someone 3 times on my shipment and they always had an excuse and today it was discontinued leaving me hanging without my refund oh wait … another 5 business days . Sad sad irate I have to start over with another company of course. I would never pre pay again!

Terrible customer service! Terrible customer service!! Can’t believe how bad this company is. Ordered 16 items that all said “In stock ships immediately”. They immediately charged my card and put everything on back order . It has been over 2 months and still have not received all my order and can’t get any customer service or get it canceled and my credit card charged back.