Matt Dodge
GBI wish I would have read these reviews… I wish I would have read these reviews before dealing with this company. Good luck getting anyone from customer service to help. Still waiting on a refund for a product I never received and was returned back to their warehouse over two weeks ago. Finally got a customer service rep on the phone today and asked about the status of my refund and I quote "I do not have any information at this time, you should get an email soon" Purchase what ever it is you are looking at from literally anywhere else!!
Yoda
GBHorrible customer service Horrible customer service. No information on order status. Should've read the reviews before placing an order. I figured my items were backordered and needed them sooner. Better chance of hitting the lottery than them picking up the damn phone. Still no update. And I kid you not I can still hear the damn music they got playing when you're on hold in the back of my head as I'm writing this cause no one ever picks up. Never order from the website.
Justin Ellis
GBgreat experience great experience. I didn't know much about wheels and tires for my new truck and there local store people were very nice and explained to me how the fitments and sizes worked and they got everything installed in 1 day
Sure Shot Ranch
GBLies, frustration, and lost cash is the primary product. Accepts orders despite not having access to the parts. It took them 2 weeks to let me know that the bumper I ordered was not in stock "Due to global supply challenges" ... it's a steel bumper made in USA ... what a load. $850 - no bumper, no refund, an invitation to wait an hour on hold (literally an hour) to see what alternatives that they might have in stock. When I called they told me they were low on most parts as a result of the Easter Jeep Safari in Moab (like that is a new unplanned event or something). Loads of crap and frustration are the only products they are delivering on.
Gary Fisher
GBThe worst customer service in the whole… The worst customer service in the whole world, not only they sent me incompatible parts, but they never respond to your inquiries to return the product. Only when I disputed the CC charge then they woke up from their sleep. What a bunch of scammers this company is! DO NOT DO BUSINESS WITH THEM!