Gary Fisher
GBThe worst customer service in the whole… The worst customer service in the whole world, not only they sent me incompatible parts, but they never respond to your inquiries to return the product. Only when I disputed the CC charge then they woke up from their sleep. What a bunch of scammers this company is! DO NOT DO BUSINESS WITH THEM!
Scott Webb
GBSTAY AWAY FROM THIS COMPANY AT ALL… STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!! CUSTOMER SERVICE IS NOEXISTENT!!!!!!! SAT ON HOLD FOR 2 HOURS ON TWO DIFFERENT OCCASIONS JUST TO BE HUNG UP ON OR DISCONNECTED PRODUCT DIDN'T SHIP WHEN I WAS TOLD THEY ARE HORRIBLE!!!!!!!!
Michelle Orson
GBAfter 7 weeks of charging me for rims I… After 7 weeks of charging me for rims I just got a notification of my order canceled! I had spoken to someone 3 times on my shipment and they always had an excuse and today it was discontinued leaving me hanging without my refund oh wait … another 5 business days . Sad sad irate I have to start over with another company of course. I would never pre pay again!
Lance Storer
GBVery poor customer service & communication I ordered a brake line on June 7. My card was charged immediately, and I received a confirmation of order with a message stating to allow 1-3 business for tracking information to appear. It is now June 27th, and I still do not have part. I have tried calling with no answer (left a voicemail explaining my issue and requesting a call back, which I never received), I sent 2 emails requesting an update, which were never answered, and finally sent an email 5 days ago requesting a refund which also has not been answered. I was able to order a brake line from Summit, received it in 3 days and saved $24, while receiving email updates from them at every step. Save your money and shop elsewhere...any where else.
Marty Wellman
GBI'm still waiting on a response of them… I'm still waiting on a response of them just sending me a few bolts and washers instead of my stabilizer mount like I ordered,, guess they don't care what their business looks like and or their customers,, oh well we can't make them.. lol