Robert Gillespie
GBI spent over $3000 on Off road light… I spent over $3000 on Off road light bar, employees had no idea whatsoever as to how to install the lights. It is going to cost me hundreds of dollars to have their shotty work corrected, if you’re smart you will not do business with these people, I never will again!
Marty Wellman
GBI'm still waiting on a response of them… I'm still waiting on a response of them just sending me a few bolts and washers instead of my stabilizer mount like I ordered,, guess they don't care what their business looks like and or their customers,, oh well we can't make them.. lol
Lance Storer
GBVery poor customer service & communication I ordered a brake line on June 7. My card was charged immediately, and I received a confirmation of order with a message stating to allow 1-3 business for tracking information to appear. It is now June 27th, and I still do not have part. I have tried calling with no answer (left a voicemail explaining my issue and requesting a call back, which I never received), I sent 2 emails requesting an update, which were never answered, and finally sent an email 5 days ago requesting a refund which also has not been answered. I was able to order a brake line from Summit, received it in 3 days and saved $24, while receiving email updates from them at every step. Save your money and shop elsewhere...any where else.
Matt Dodge
GBI wish I would have read these reviews… I wish I would have read these reviews before dealing with this company. Good luck getting anyone from customer service to help. Still waiting on a refund for a product I never received and was returned back to their warehouse over two weeks ago. Finally got a customer service rep on the phone today and asked about the status of my refund and I quote "I do not have any information at this time, you should get an email soon" Purchase what ever it is you are looking at from literally anywhere else!!
Jay Bernabe
GBTJ Soft top replacement...Santa Ana, CA I purchased a TJ softtop replacement from 4WheelParts a very long time ago. I've tried calling several times but I get someone on the phone I just get put on hold almost automatically. I'll never never buy anything from these people again!