4Wheel Drive Hardware

44488 State Route 14, 44408, Columbiana
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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About 4Wheel Drive Hardware

4Wheel Drive Hardware (4WD) is the leading mail order and Internet distributor of Jeep parts and accessories. As a division of Transamerican Auto Parts, 4WD is headquartered in Columbiana, Ohio. 4WD and Transamerican Auto Parts have prided ourselves in providing innovative and unique parts and accessories to our customers. As a result, 4WD has become the industry leader to Jeep owners around the world.We pledge to you that we will continue to improve on every facet of our business. For our long-term customers, we would like to thank you very much for your business and support.

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Anthony Marolla
GB

Expert Advice and Caring Attitude! I had my 1st experience with 4WD. Ordered several items online to pick up at my local store in WPB, FL. As a first time Jeep owner i had many questions and concerns and they made me feel comfortable, took their time to answer all my questions and even when i screwed up my install, THEY called the manufacturer and got me replacement parts without question or hassle. I had them inspect my full suspension system and they provided HONEST feedback, gave me options and went over and above for me. KUDOS to ALL the FOLKS AT WPB 4WD store!!!!

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Heather Brown
GB

Ordered but got the run around Ordered and paid from them then received a notice that the item wasn't in stock. I was given an estimated delivery but that came and went. Order with caution as they don't necessarily have the items in stock but they'll gladly take your money. When I called customer service they argued with me over their sales process. If you need something ASAP then DON'T order from them. They are a 3rd party company and don't care about you as a customer. If give ZERO stars if that was an option.

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T Ban
GB

Unprofessional. Ordered something a week ago finally called to see what was going on. The coustomer service representative was so rude I decided to cancel. His reply was to say something rude before hanging up on me mid sentence. Buyer beware this company doesn't care about your business and will treat you like your the problem. I'll never do business with them again period.

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Jerome Kennedy
GB

Unable to accurately fill an order As a follow up to my previous review of May 29, I finally received the replacement parts today. After 33 days from my initial order, the parts they sent me were AGAIN black instead of stainless, identical to the ones I returned for being black. Apparently, they are too incompetent to fill an order accurately. As previously stated, I will never do business with them again.

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Craig Crowl
GB

Worst customer service ever Worst customer service ever. Ordered 2 rims and realized they were not going to fit correct. Emailed within 24 hours to switch order. No response. Tried to cancel with no response. Contacted them 8+ times and never got a response. Rims were shipped 1 month later and they refuse to return them. Actually, they refuse to even answer any email or phone call. Do not buy from this business.

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