ordered stuff they charged me for it… ordered stuff they charged me for it even though they wouldn't have it in stock for over month. about a month later I began to wonder where my order went so I sent 2 emails and heard nothing back. Then I called to find out that the address needed to be "verified", which does not make sense because I always use that address, then he told me it wasn't in stock. He said the computer just charges people whether or not they have it in stock. pretty classic example of horrible customer service. obviously a company that puts all its energy into advertisement, not service.

Expert Advice and Caring Attitude! I had my 1st experience with 4WD. Ordered several items online to pick up at my local store in WPB, FL. As a first time Jeep owner i had many questions and concerns and they made me feel comfortable, took their time to answer all my questions and even when i screwed up my install, THEY called the manufacturer and got me replacement parts without question or hassle. I had them inspect my full suspension system and they provided HONEST feedback, gave me options and went over and above for me. KUDOS to ALL the FOLKS AT WPB 4WD store!!!!

stay away Same as the other reivewers. they take your money. never ship. I was told ships today doesnt mean ships today. customer service is a complete joke and plan to spend an hour or two dialing around, getting tranferred and hung up on before you get a human who wont help you anyway. My suggestion is to call around and buy from a place where live people are easily available to help

Ordered but got the run around Ordered and paid from them then received a notice that the item wasn't in stock. I was given an estimated delivery but that came and went. Order with caution as they don't necessarily have the items in stock but they'll gladly take your money. When I called customer service they argued with me over their sales process. If you need something ASAP then DON'T order from them. They are a 3rd party company and don't care about you as a customer. If give ZERO stars if that was an option.

This outfit uses several names, all bad service This outfit uses several names. One employee said eleven different websites. 4WP.com is the clue. If you have problems, call sales. If customer service ever answers emails or phones it would only be beyond your patience. My parts are four weeks and holding. Cannot get answers. I finally called Rockhard direct and ordered there. I will deal with refunds later. I hope!