Jerome Kennedy
GBUnable to accurately fill an order As a follow up to my previous review of May 29, I finally received the replacement parts today. After 33 days from my initial order, the parts they sent me were AGAIN black instead of stainless, identical to the ones I returned for being black. Apparently, they are too incompetent to fill an order accurately. As previously stated, I will never do business with them again.
Anthony Marolla
GBExpert Advice and Caring Attitude! I had my 1st experience with 4WD. Ordered several items online to pick up at my local store in WPB, FL. As a first time Jeep owner i had many questions and concerns and they made me feel comfortable, took their time to answer all my questions and even when i screwed up my install, THEY called the manufacturer and got me replacement parts without question or hassle. I had them inspect my full suspension system and they provided HONEST feedback, gave me options and went over and above for me. KUDOS to ALL the FOLKS AT WPB 4WD store!!!!
T Ban
GBUnprofessional. Ordered something a week ago finally called to see what was going on. The coustomer service representative was so rude I decided to cancel. His reply was to say something rude before hanging up on me mid sentence. Buyer beware this company doesn't care about your business and will treat you like your the problem. I'll never do business with them again period.
Levi
GBTotal joke Total joke, they advertise their ubolts as coated in gold iridite, then they show up as raw steel and have different hardware. They sent me 4 leaf springs that looked like they had been dragged behind a truck scratched to hell. Two days and hours of waiting on hold and multiple chats online they basically said to just send everything back. No resolution, no apology and no effort to fix anything. These idiots cost me a couple weeks on my build and wasted multiple hours of my time. This company is poorly run and a complete joke. I was about to drop about $5k with these guys but I'll never order another item.
HOLLY KATAYAMA
GBHorrible service I ordered a Poison Spyder JK Brawler lite front bumper for my jeep. The picture of the item is NOT what I received. The company refused to help me pay to ship the incorrect item back stating it was my fault for not understanding the description of the item. I expected to get what the picture showed that I ordered from. I will never order from this company again. Completely ruined my Christmas surprise to my husband.