Ordered a part Ordered a part a month ago. Still not shipped. Company will not respond to my request to cancel an order that has not been shipped. Unable to contact anyone through their customer service number. Called the nearest store and was told the regional manager would contact me. No response. This company is run by two stoned teenagers. They are out to screw you. Do not do business with this company.

This outfit uses several names, all bad service This outfit uses several names. One employee said eleven different websites. 4WP.com is the clue. If you have problems, call sales. If customer service ever answers emails or phones it would only be beyond your patience. My parts are four weeks and holding. Cannot get answers. I finally called Rockhard direct and ordered there. I will deal with refunds later. I hope!

This company is a scam This company is a scam. It took what seemed like forever to receive product. Only after relentless calling and emailing I was able to reach someone via chat. I was told that the order was delayed due to manufacturing issues, so I told them I wanted to cancel. Oddly enough I received the product the following week. However, the part that received did not work on my jeep, so multiple attempts via phone/ email were made in order to receive the correct parts. No response was ever received. This company is a scam. The only thing I recommend about them is for people to stay far far away.

Damaged Battery delivered- unsecured packaging. Had a very expensive battery delivered last wk- it was not secure in a very weak/thin box, not secured at all, with just paper on the bottom. (No fragile sticker) So of course it was damaged. I have not been able to contact anyone from the company! Ive gotten one email response, asking for pics. No return shipping label, and unable to get anyone on the phone! I filed claims with 4WD and also UPS. No luck yet! Still waiting! Horrible!

They sent me an incomplete Jeep Top They sent me an incomplete Jeep Top. It was clearly a customer return (dirty, no manual, and none of the hardware.) Phone rep wouldn't send proactive replacement, so I told her to just refund and I'd buy elsewhere. Her response..."Matters not to me." I own a business with a customer service department. I just can't imagine.