John
GBThis outfit uses several names, all bad service This outfit uses several names. One employee said eleven different websites. 4WP.com is the clue. If you have problems, call sales. If customer service ever answers emails or phones it would only be beyond your patience. My parts are four weeks and holding. Cannot get answers. I finally called Rockhard direct and ordered there. I will deal with refunds later. I hope!
Craig Crowl
GBWorst customer service ever Worst customer service ever. Ordered 2 rims and realized they were not going to fit correct. Emailed within 24 hours to switch order. No response. Tried to cancel with no response. Contacted them 8+ times and never got a response. Rims were shipped 1 month later and they refuse to return them. Actually, they refuse to even answer any email or phone call. Do not buy from this business.
Terrence
GBDamaged Battery delivered- unsecured packaging. Had a very expensive battery delivered last wk- it was not secure in a very weak/thin box, not secured at all, with just paper on the bottom. (No fragile sticker) So of course it was damaged. I have not been able to contact anyone from the company! Ive gotten one email response, asking for pics. No return shipping label, and unable to get anyone on the phone! I filed claims with 4WD and also UPS. No luck yet! Still waiting! Horrible!
T Ban
GBUnprofessional. Ordered something a week ago finally called to see what was going on. The coustomer service representative was so rude I decided to cancel. His reply was to say something rude before hanging up on me mid sentence. Buyer beware this company doesn't care about your business and will treat you like your the problem. I'll never do business with them again period.
Conrad
GBOrdered a part Ordered a part a month ago. Still not shipped. Company will not respond to my request to cancel an order that has not been shipped. Unable to contact anyone through their customer service number. Called the nearest store and was told the regional manager would contact me. No response. This company is run by two stoned teenagers. They are out to screw you. Do not do business with this company.