Sent corroded engine Sent corroded engine. Won't pick up the engine. All transfers are disconnected and you will hear the following; we'll send an email, we're just waiting on a bill of waiting, and fictitious supervisors. The mechanic called QUE within an hour of the delivery and said engine was so corroded the screws would break preventing installation. flywheel rusted, oil line rusted and corroded. I would like to from other customers if their attempts were ever resolved or did they have to go legal. I'll need to make that decision in the next week even if I break even. Thanks.

BEWARE BEWARE, check BBB, this company also known as Remanns, SW Engines, Quality Used Engines, Southwest Engines is under Engine Shopper LLC and has 475 complaints with BBB in last 3 years and 208 in the last 12 months. Read reviews on Trustpilot also. DO NOT BUY FROM THIS COMPANY!!!!

I am out of words to explain the… I am out of words to explain the frustration of working with this company. Today alone I have been attempting to get in contact with the warranty department for over 5 hours (longest hold time 1 hours, 23 minutes!) Not only have I been on hold for the majority of that time but when I do reach someone, they can't help and those who can are busy. Never have I gotten a call back or an email from anyone. First engine has timing chain issues right from the beginning. Anyone with a little bit of experience could have diagnosed this issue before shipping or at least know that the clucking noise when turning over isn't normal. Sad thing is I ordered several engines with them, and I just now know how difficult it is going to be to do anything warranty related.

"CANN'T TRUST" "READREVIEWS", ordered a two different motor in 2022 it came over a month later too badly damaged to be used, "CRACKED HEAD". Never put engine in truck! Made a warranty claim. couldn't get anyone to talk to me. They picked the motor up in and still haven't refunded me. The second engine was full of dirt dauber nest and and kept clogging up oil cooler. and "NO WARRANTY" CANN'T TRUST THIS COPANY!

Do Not buy an engine fron this comoany Check out the video about Quality Used Engines on YouTube. Do not buy an engine from this company. I have not received the engine and they have already canceled the warranty. The Wisconsin Consumer Complaints Department has had over 400 complaints about this company. The address on their web site is vacant.