I am out of words to explain the… I am out of words to explain the frustration of working with this company. Today alone I have been attempting to get in contact with the warranty department for over 5 hours (longest hold time 1 hours, 23 minutes!) Not only have I been on hold for the majority of that time but when I do reach someone, they can't help and those who can are busy. Never have I gotten a call back or an email from anyone. First engine has timing chain issues right from the beginning. Anyone with a little bit of experience could have diagnosed this issue before shipping or at least know that the clucking noise when turning over isn't normal. Sad thing is I ordered several engines with them, and I just now know how difficult it is going to be to do anything warranty related.

I see a lot of bad reviews and I feel… I see a lot of bad reviews and I feel for them people cuz I've had bad experiences elsewhere so I understand... I must have gotten lucky cuz I got a engine for a 2009 Lincoln MKS and it purrs like a new engine.... Idk much about engine but I know the one I got runs beautifully

Stay Away from these Scammers!!!! I bought a 60k Mile engine for a Ford Flex Vin Specific. They sent the wrong engine. The manager and head of customer service, Sancho, told me to go f**c myself and would not communicate any further. I got the money back from my credit card but OMG what terrible people. I am a shop and they treated us tis way. Stay away from these scammers they are being sued left and right. FYI they have websites that portray they are everywhere, they are based out of Wisconsin.

Worst mistake I've done was deal with… Worst mistake I've done was deal with this company, been told a date itll arrive multplie ti.es of being nice and don't see anything for confirmation, after 3rd time calling in and being mad I get a email the next saying it's been shipped. After finally getting engine week and half late. I get installed and want to register for warranty. Have issues so i call in for 3 weeks, leave voicemails etc no call back finally get a hold of someone a month later and oh you do qualify for warranty except 6 month parts... cool wish I didn't have to give one star

Do Not buy an engine fron this comoany Check out the video about Quality Used Engines on YouTube. Do not buy an engine from this company. I have not received the engine and they have already canceled the warranty. The Wisconsin Consumer Complaints Department has had over 400 complaints about this company. The address on their web site is vacant.