Great communication Great communication, actually talking to folks that know their products. Industry best build spec out there for the money. Top quality components from front to back

Best bike ever! Best bike ever!! Couldn’t beat the price on the bike of my son’s dreams and it was efficiently shipped in expert packaging in time for Christmas! Made it states away in perfect condition.

Customer service is lacking....entitled… Customer service is lacking....entitled attitude toward legit questions.....at the end of the day the products are nothing special...frames and bike components are produced in China...their job it simply to ship and make it easy for the customer to buy and they suck at that. Going to go back to Yeti.....they get customer service and are on you like a spider monkey when you need help.

Arktos turns any tough trail into Disneyland I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything. I'd highly recommend Alchemy as they make incredible bikes that anyone would love.

Excellent customer service Excellent customer service. I had doubts on what size to purchase and Ben and Bryce walked me through the differences of the two sizes and recommended the XL based on my measurements and riding style. It fits me perfectly.