The team at Alchemy was great guiding… The team at Alchemy was great guiding me through the purchase experience. No matter how many questions and requests I had, they continued to respond professionally and with patience. I love my new Lycos, and waiting for better weather to really get some miles on it.

Bike is beyond expectations… Bike is beyond expectations awesomeness. It came very well packaged and super easy for anyone with a minimum of experience to assemble, attention to detail was impressive. This comes from a former bike shop employee who used to assemble bikes, so I have experience in this realm. Completely happy with my bike and the experience!

This company is great to work with This company is great to work with. Great people…knowledgeable, helpful and friendly…. The Arktos is a stunning ride that is so well spec ed. Alchemy does it right!

Great customer support The 1st bike that was shipped was damaged in transit, which of course is not Alchemy's fault and just something that happens some times, but I was able to contact someone at Alchemy very quickly and resolve the issues smoothly. Since I got the bike, it's been great - everything I hoped for when I ordered it sight unseen. The positive reviews I had read, which prompted me to make the purchase, where not wrong!

Amazing customer service Customer service and the sales process was amazing. Super responsive and answered all my questions.