Great customer support The 1st bike that was shipped was damaged in transit, which of course is not Alchemy's fault and just something that happens some times, but I was able to contact someone at Alchemy very quickly and resolve the issues smoothly. Since I got the bike, it's been great - everything I hoped for when I ordered it sight unseen. The positive reviews I had read, which prompted me to make the purchase, where not wrong!

Bike is beyond expectations… Bike is beyond expectations awesomeness. It came very well packaged and super easy for anyone with a minimum of experience to assemble, attention to detail was impressive. This comes from a former bike shop employee who used to assemble bikes, so I have experience in this realm. Completely happy with my bike and the experience!

Love the geometry of the bike Love the geometry of the bike! It climbs so nice for having that much suspension. The staff was Uber nice when I purchased it and there to help with any questions I had.

This company is great to work with This company is great to work with. Great people…knowledgeable, helpful and friendly…. The Arktos is a stunning ride that is so well spec ed. Alchemy does it right!

Amazing customer service Customer service and the sales process was amazing. Super responsive and answered all my questions.