Great customer support The 1st bike that was shipped was damaged in transit, which of course is not Alchemy's fault and just something that happens some times, but I was able to contact someone at Alchemy very quickly and resolve the issues smoothly. Since I got the bike, it's been great - everything I hoped for when I ordered it sight unseen. The positive reviews I had read, which prompted me to make the purchase, where not wrong!

Amazing customer service Customer service and the sales process was amazing. Super responsive and answered all my questions.

Perfect for NWA trails!!! Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for component recommendations.

The team at Alchemy was great guiding… The team at Alchemy was great guiding me through the purchase experience. No matter how many questions and requests I had, they continued to respond professionally and with patience. I love my new Lycos, and waiting for better weather to really get some miles on it.

Excellent customer service Excellent customer service. I had doubts on what size to purchase and Ben and Bryce walked me through the differences of the two sizes and recommended the XL based on my measurements and riding style. It fits me perfectly.