Customer service is lacking....entitled… Customer service is lacking....entitled attitude toward legit questions.....at the end of the day the products are nothing special...frames and bike components are produced in China...their job it simply to ship and make it easy for the customer to buy and they suck at that. Going to go back to Yeti.....they get customer service and are on you like a spider monkey when you need help.

Perfect for NWA trails!!! Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for component recommendations.

I wouldn’t buy any other bike I wouldn’t buy any other bike. From customer service to a great price on an amazing bike, everyone gives me compliments on how cool the bike is. Support local and shop Alchemy 👍🏻

Amazing customer service Customer service and the sales process was amazing. Super responsive and answered all my questions.

Arktos turns any tough trail into Disneyland I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything. I'd highly recommend Alchemy as they make incredible bikes that anyone would love.