Customer service is lacking....entitled… Customer service is lacking....entitled attitude toward legit questions.....at the end of the day the products are nothing special...frames and bike components are produced in China...their job it simply to ship and make it easy for the customer to buy and they suck at that. Going to go back to Yeti.....they get customer service and are on you like a spider monkey when you need help.

This company is great to work with This company is great to work with. Great people…knowledgeable, helpful and friendly…. The Arktos is a stunning ride that is so well spec ed. Alchemy does it right!

I wouldn’t buy any other bike I wouldn’t buy any other bike. From customer service to a great price on an amazing bike, everyone gives me compliments on how cool the bike is. Support local and shop Alchemy 👍🏻

Perfect for NWA trails!!! Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for component recommendations.

Best Bike Company Ever I love my Lycos. Purchasing it couldn't have been easier. I have already had some amazing rides, even on snowy roads and trails. I would highly recommend the Alchemy Company and their bikes. I will have my first race on it at Old Man Winter 50K. Looking forward to a fantastic ride.