Tate Sims
GBGreat communications Great communications, I bought a bike from here arrived on time. Professional and responsive.
psodetanigmail.com
GBGreat bike, great company! We got two Voladors, and really love them. They are lightweight, but sturdy and very powerful. We live in a hilly area, and these bikes have no problem climbing some very steep inclines. The after sales service has been excellent. My rear light didn't work and they immediately sent a replacement. We had some questions about adjusting the derailer, and the service person sent You Tube links to do the adjustment. He also said that if the video didn't work for us, we could call him back and he would talk us through it. Throughout the shipping process we were kept informed about the status. One suggestion: could the clamp lock be included as part of the original purchase? It seems to be an important security safeguard. All in all, a great bike, well worth the money.
James
GBThe quality of bike is next level The quality of the bike is unparalleled- truly a premium mountain bike- nothing is compromised with the folding design. The customer service years after purchase and much use is just as good as day one. Thank you for the best bike and customer service.
Evan chakroff
GBExcellent Excellent, responsive customer service. I asked about switching out a rear cassette on my bike purchased a few years ago, and the Qualisports rep helped me find a suitable replacement (with only a sentence or two recommending that I buy a new upgraded model). The product is also excellent, I've had a great time zipping around Seattle's hills and the folding frame fits easily in a car trunk.
Christopher
GBTravel by Tesla Y with Voladors It is my update for my review around three years ago: We purchased 2 Voladors to ride trails in the tri-state area. Recently, we changed the car from an Acura RDX to a Tesla Y after figuring out how to fit both bikes into the trunk: you need to remove the sit-post/battery before lifting the bike into the trunk. Two benefits: the bike becomes much lighter for lifting; after the ride, it is much easier to set up the separated from the bike battery for charging in your garage or home. Our Voladors serve us well while riding and hide safely in the trunk while enjoying the rest of the trip outside the bike trails. You can fit the third Volador into the Tesla Y trunk by folding the middle sit-down.