Great customer service Customer service responds quickly and efficiently. This is the 2nd time I've contacted them and each time a quick and very satisfactory solution has been found. I've been driving a Dolphin for 3 years now, commuting almost every day, and I'm very happy with it.

Items arrived promptly Items arrived promptly. The Volador is a very good small folding e-bike. I just wish the instructions for assembly were better, especially for the fenders. I figured out on my own how to connect the battery. It took some trial-and-error to figure out that the headlight gets mounted above the front wheel. Maybe just insert a sheet pointing to a Youtube video would help: I found one for fenders but not in combination with a rear rack.

best customer service !!! The customer service with this company is absolutely fantastic. I can’t say enough about how over the top they were with helping us with our purchases. Today when it seems like no one cares about customer retention this company can show businesses how it’s done. Thank you Qualisports for helping us with our new Nemos! Perfect for our sailboat. Couldn’t be happier.

Fantastic customer service Fantastic customer service. Fast response. Very helpful. Items shipped quickly and accurately.

Travel by Tesla Y with Voladors It is my update for my review around three years ago: We purchased 2 Voladors to ride trails in the tri-state area. Recently, we changed the car from an Acura RDX to a Tesla Y after figuring out how to fit both bikes into the trunk: you need to remove the sit-post/battery before lifting the bike into the trunk. Two benefits: the bike becomes much lighter for lifting; after the ride, it is much easier to set up the separated from the bike battery for charging in your garage or home. Our Voladors serve us well while riding and hide safely in the trunk while enjoying the rest of the trip outside the bike trails. You can fit the third Volador into the Tesla Y trunk by folding the middle sit-down.