Buyer Beware! Ordered a bike online. Buyer beware, they will try and deliver it during the work week. You won't have any options but to be home to sign for it because the bike company requires signature. Then they ship it back and charge you for shipping. I called the shipping company per instructions and there were no options. I call City Bikes and they said they were going to charge me and wouldnt offer any other options. I can't imagine I'm the first person with this issue.

they dont stand behind their product they dont stand behind their product left crank on my sons bike lost its thread after 2 month and they blamed me not assembling bike correctly. sorry folks i owned bikes for 40 years and i have Diamondback, Cannondale, Giant bikes and i never had this issues - quality of the material is awful. be aware these bikes looks cheal and there is a reason for that.

Took forever to get the bike when it… Took forever to get the bike when it said two days more like two weeks, did not get all the stuff for the bike was missing peddles, an pegs, reached out too the company they give me the run around of 20 ?s when you reply to them it takes for ever to get a email back poor customer service on getting help, I bought a $300 bike from a company that has so I rating well I’m thinking not what a waste of time an money. Period

Good customer service Don't remember his name, but I appreciated that the guy working there took the time to walk me thru the use of my new electric bike and answered all my newbie questions; even though the pick up location is basically just their shipping warehouse, not a proper bike shop. Also, they are prompt in answering the phone or replying to email questions.

Great buy Great buy, totally happy with my purchase. Received my Haro Slo ride super quick and the sale price was amazing. Will purchase from your guys again in the future.