TW
GBBuyer Beware! Ordered a bike online. Buyer beware, they will try and deliver it during the work week. You won't have any options but to be home to sign for it because the bike company requires signature. Then they ship it back and charge you for shipping. I called the shipping company per instructions and there were no options. I call City Bikes and they said they were going to charge me and wouldnt offer any other options. I can't imagine I'm the first person with this issue.
RJ
GBCity Grounds Fan but things have been slipping as of late... I have been ordering from CityGrounds for my BMX and hybrid bike needs for the last few years. I have really liked their selection, fast shipping and their eewards programs. However, the following has been disappointing as of late: - Very limited selection of bike components and many items sold out. - Increased pricing across the board - seems to be about 15% on average. - Reduced catalog options to redeem rewards points. - Fewer items eligible for a rewards member dicount. I still give City Grounds 4 stars but would have given them 5 stars a year ago.
Jennifer Gagliardi
GBThe shipment was unbelievably fast &… The shipment was unbelievably fast & the bikes were absolutely perfect. We have actually ordered both an 18” & 16” bike for our son & could not be happier with our purchases. City grounds actually had the best price & fastest shipping than several other vendors we looked into. City Grounds also was the only place we could find a 16” BMX bike that did not have a coaster brake. We have gotten compliments on his bike & would recommend City Grounds to anyone! Premium product, fast delivery!
Clifford House
GBI ordered a SE Bikes Big Ripper HD 29"… I ordered a SE Bikes Big Ripper HD 29" BMX Bike High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairly, and payment and shipping were efficient. UPS tracking was on time and arrived undamaged. I had an early question for them, they answered the phone and were polite, attentive, and not dismissive. Thank you!
Ed M - Denver, CO
GBExcellent buying experience Excellent buying experience. Everything came as planned, and when it was supposed to. It was packaged well and did not have and issues like dents or dings. The bike is super nice and was easy to put together, most the work was done besides handlebars, pedals and seat.