Overall a good budget bike. Overall a good budget bike. However after a year of constant failure and adjustment of both brakes I decided to spend £30 on new brake calipers. Battery after a year of average use is still good after a 1 hr 45min, 26km ride in hilly mid-wales. The brakes have been a problem and I'd recommend anyone buying to swap them out rather than take a risk.

2 weeks have passed and the delivery… 2 weeks have passed and the delivery still hasn't arrived and he didn't tell me when it would arrive

Refunded work I had a problem with the electric sensor in the pedal assist and the customer service was willing to help me. I went to a repair store in my country and when my bike was ready i send them the proof of work and they refund me all the work!

I had made an accidental order I had made an accidental order, and Eleglide very kindly paid for postage to return the wrong item. They also gave me a refund for the wrong item I purchased after they received my return parcel back. Very professional solution, thank you very much for your support.

Good value for the price Quick delivery, good packaging, quality of the components of the bike is good, but needs some adjustment. Brakes could be better, and there‘s no rear light in the package although there‘s a front one. Driving with the M1 Plus feels a little bit different to riding other e-bikes since the motor supports you until a specific speed which is chosen by one of the 5 support levels. It doesn‘t matter how heavy you hit the pedals, you just have to „touch“ them and the motor will speed you up to the chosen speed. I need to get used to this behaviour, but besides that I‘m really happy with it.