The bike is good for the price and some… The bike is good for the price and some of the extras. However there are a few smaller things missed. Seats are small and uncomfortable, no shock absorbers to alleviate bumps and gear ratios are way too low especially if using the electric. Regardless it is a decent price for what you are getting.

Great product but slow customer service We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.

The easy cruise The bike arrived as stated in e-mail… The bike arrived as stated in e-mail purchase conformation. Was easy to assemble ( I am a trained mechanic), think the average person can do it. The instruction(s) were easy to follow and illustrated for clarity. I find the ride to be comfortable and easy to manage. The assist is way more powerful then I could examine and makes it easy for a disabled person, like myself to ride.

GREAT VALUE FOR THE MONEY… I HAVE JUST FINISHED ASSEMBY OF THE TRIKE AND VERY IMPRESSED WITH THE QUALITY AND ENGINEERING ...LIKED THE BOLTS ALREADY IN THE LOCATIONS FOR ATTACHMENT...I READ REVIEW OF OTHER BUYERS PUTTING THE TRIKE TOGETHER.. I AM 91 AND HAVE MECHIANICAL ABILITY SO I HAD NO PROBLEMS...WOULD SUGGEST THOSE WITH LIMITED SKILLS...FIND A FRIEND TO HELP...IT IS A GREAT VALUE FOR THE MONEY AND WILL GIVE ME EXERCISE WHEN MY POOL IS TOO COLD.

The bike chain was already installed… The bike chain was already installed when we received the tricycle. It was wrapped around the frame and no master link for removal. we needed to take it to a repair shop to be taken off. neither the printed or utube directions matched the tricycle. We incurred a $150 bill from the bicycle shop to assemble. Very unhappy with this company