Quality electric trike Quality electric trike. The build quality is top-notch. Starting with the trike being well assembled and packaged and the trike was easy to get going. I found they took extra steps to make it a stress-free setup. The trike performed exactly as it should

We received our bike defective Receive damaged - Customer service not very willing to just swap them so I said told them to pickup and refund me.

The bike chain was already installed… The bike chain was already installed when we received the tricycle. It was wrapped around the frame and no master link for removal. we needed to take it to a repair shop to be taken off. neither the printed or utube directions matched the tricycle. We incurred a $150 bill from the bicycle shop to assemble. Very unhappy with this company

I received my Viribus Getaway Plus… I received my Viribus Getaway Plus folding bike on time and undamaged. It was packed very well, easy to unbox, and came fully assembled which saved me a lot of time. The battery was almost fully charged so I was able to take it for a test drive right away. The full suspension definitely made a big difference for a comfortable ride. I was somewhat hesitant when going up an incline hill, but was pleasantly surprised that the pedal assist helped me without a ton of effort. That's pretty good for a man over 200 lbs. I am quite happy with my purchase and definitely feel this was a great deal for the level of bike you are getting.

Damaged goods Damaged goods. We so far have had our fenders, tires damaged, pieces missing, seat damaged (all upon receiving shipment. The battery gauge on one of the bikes only charges to two out of 5 bars even if we charge it fully overnight. We are currently working with the company to see how to remediate this. Other than that the bikes do look nice and for the price point seem reasonable. Not happy with the damages so far