Bike came in a thousand pieces that… Bike came in a thousand pieces that would require an engineer to build but that isn’t even possible because rear fork is so bent making bike is not possible

Your product arrived damaged and… Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon request from button on battery ? VERY!! DISAPPOINTED BY WHAT YOU OFFER...!!!+ EXPECT COMPENSATION FOR A NEW BATTERY....DIDN'T EVEN LAST 9 MILES!

Nice Trike! Overall great packaging and shipping, assembly instructions/pictures are a bit lacking when it comes to putting it together but it seems to be a good quality trike. Thank you

Great product but slow customer service We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.

Power to push through beach sand After riding underpowered folding ebikes on the beach, I welcomed the power of the Viribus Getaway to move through most types of sand. While no fat tire bike is capable of negotiating loose sand, you need power and torque to get through the mushy sand that forms the boundary between the hard pack at the ocean edge and the loose sand above the high tide line. The Getaway had no problems - allowing me to extend my time on the beach (lol... get back before high tide pushes the water up to the loose sand!) I had no problem loading the rear rack with all my surf fishing gear. The ebike had plenty of range for my purpose, could be quickly charged and fit inside my Prius when folded!