My Sondors Madmod electric bike arrived… My Sondors Madmod electric bike arrived with a defective battery charger. Charger never functioned at all. I contacted Sondors and they said it was a battery issue and they sent me a replacement battery. Well when that battery died the battery charger still doesn’t work! I told Sondors from the start that it was a charger issue but they refused my advice. So, now I have a $3,000.00 dollar coat rack in the garage. I have been searching online for a replacement battery charger without any luck. The bike itself is awesome and I really like it but the company is non responsive.

Great bike but larger than advertised I didn’t like the bike was only one size fit all and that the stand over height was actually taller than listed. My bike was 30.5 inches under the seat but about 32 inches where I actually needed to stand. I’m a shorter man, so that made a difference.

I love the small electric cycle I love the small electric cycle, service and purchase experience was not great but I got my bike. Too many people backed during COVID and they had no cash and could not keep bringing bikes over.

1st and last review 1st, no one will work on my bike In Chico Ca where I live. 2nd, half the bike shop I take my bike to say they cannot get parts and the other half say the Sondors like of Bike is of such poor quality, they will not work on a Sondors bike. Worst mistake I ever made. Lastly, trying to talk to someone AT donors in LOS ANGELS is impossible. I simply gave up! My bike sit here with only 38 miles on it. Then it stopped working. Had the battery check. Good condition. So went to bike shops in Chico, Red Bluff, yuba City, Marysville. No bike shop will work on it. Question, would Sondors take my bike back for $500. Thank you. Brian Heinz

The Best Bang for the eBike Dollar Absolutely the best bang for the eBike dollar. Beautiful designs. Quality name brand components. Fabulous customer service and support. I’ve owned 6 different Sondors and have enjoyed them all with no issues. Couldn’t recommend any products Sondors puts out.