Great bike but larger than advertised I didn’t like the bike was only one size fit all and that the stand over height was actually taller than listed. My bike was 30.5 inches under the seat but about 32 inches where I actually needed to stand. I’m a shorter man, so that made a difference.

Perfect customer service Ever since I purchased my Fold X over two years ago, I’ve had nothing but wonderful service from Sondors. When I do need replacement parts, they come extremely fast. And if I need any advice, your customer service is above reproach. It’s been a joy dealing with you all, and I can’t wait for many more years of the same wonderful service.

Ordering/delivery/Finished Product The ordering process went great and the products delivered in a timely fashion. I have not yet opened the boxes but so far the process was excellent. We’re excited to get riding! Since putting the bikes together one screw was missing however they were great and shipped the replacement out very quickly! Online instructions very easy to follow. Love the finished product. Great job!

I love the small electric cycle I love the small electric cycle, service and purchase experience was not great but I got my bike. Too many people backed during COVID and they had no cash and could not keep bringing bikes over.

First bike was returned DOA no power First bike was returned DOA no power, second bike no air in one fork leg resulting in a 7/8” miss alignment in fork length. Also dead headlight. Third bike has been great except 6 goat head punctures on first ride. I will give five stars on service, excellent response on problems!