Scam of a company Scam of a company. They sold a product that they never created. Also forged fake shipment documents an claimed they actually shipped a bike that was never created. Scam company stay far away

Ordering/delivery/Finished Product The ordering process went great and the products delivered in a timely fashion. I have not yet opened the boxes but so far the process was excellent. We’re excited to get riding! Since putting the bikes together one screw was missing however they were great and shipped the replacement out very quickly! Online instructions very easy to follow. Love the finished product. Great job!

Never received Metabeast pre-order Never received Metabeast pre-order. Paid $3000 in June 5 2023 and nothing no update. No communication. Bought a lot of bikes from Sondors, probably 10 or more. Now this. Horrible

I never received the item and was… I never received the item and was impossible to contact to customer service

Answer phone calls or emails Answer phone calls or emails. Have a product that can be available to purchase and receive in a timely manner less than multiple months or even never as in my case. Have someone that will give an honest answer of the actual ETA instead of lies to keep you waiting. After 5 months, I never received the rockstar that I paid for and when attempting to recover my refund Sondors was less than any help and I had to go through my credit card company to have them request my refund.