I’m generally happy with my ReCycled… I’m generally happy with my ReCycled Smart Step. It only came with one key and none of the other accessories that come with a new one but still a good bike for the price. Instructions are an area that could use massive improvement. I didn’t get any and had to contact Sondors to figure out how to use the power switch. The switch isn’t intuitive and any time someone borrows the bike, I have to explain it to them. I ride it on the C&O Canal which it is perfect for. Very comfortable to ride for longer days on the tow path.

Paid for but we never received our bikes! We never received our bikes depsite paying in full. We never were able to talk to anyone, every phone call went directly to voicemail and was never returned. No emails were ever responded to. We had to contact our credit card company to have the charges reversed which took months, over $7000 worth of charges. Never do business with Sondors. I found that I wasn't alone in this problem. Many other people had the same problem.

Excellent value Excellent value and love the fact it folds. The only improvements would beefing up the brakes and adding thicker tires. I love the size and shape of the tires, however they are paper thin between the knobbys and I have picked-up several thorns which punctured the innertubes. After 1000 miles, Have to say I love the bike!

Quality bike with quality service Bike came with a leaking tube. Sondors replaced it. Riding posture is upright and comfortable. It has both boost and throttle, which is essential for us. We have enjoyed this bike and would like to get a second one, because of the design, quality, and service.

Highly recommended electric bike company The process from email marketing to website link and ordering was seamless. Account creation imported my personal info from the other sondors metacycle website. My card was already on file and ordering took only about a minute. Fastest order I ever placed and I got two refurbished electric bikes for less than the price of one new bike.