Quality bike with quality service Bike came with a leaking tube. Sondors replaced it. Riding posture is upright and comfortable. It has both boost and throttle, which is essential for us. We have enjoyed this bike and would like to get a second one, because of the design, quality, and service.

I’m generally happy with my ReCycled… I’m generally happy with my ReCycled Smart Step. It only came with one key and none of the other accessories that come with a new one but still a good bike for the price. Instructions are an area that could use massive improvement. I didn’t get any and had to contact Sondors to figure out how to use the power switch. The switch isn’t intuitive and any time someone borrows the bike, I have to explain it to them. I ride it on the C&O Canal which it is perfect for. Very comfortable to ride for longer days on the tow path.

My Sondors Madmod electric bike arrived… My Sondors Madmod electric bike arrived with a defective battery charger. Charger never functioned at all. I contacted Sondors and they said it was a battery issue and they sent me a replacement battery. Well when that battery died the battery charger still doesn’t work! I told Sondors from the start that it was a charger issue but they refused my advice. So, now I have a $3,000.00 dollar coat rack in the garage. I have been searching online for a replacement battery charger without any luck. The bike itself is awesome and I really like it but the company is non responsive.

The Best Bang for the eBike Dollar Absolutely the best bang for the eBike dollar. Beautiful designs. Quality name brand components. Fabulous customer service and support. I’ve owned 6 different Sondors and have enjoyed them all with no issues. Couldn’t recommend any products Sondors puts out.

Scam of a company Scam of a company. They sold a product that they never created. Also forged fake shipment documents an claimed they actually shipped a bike that was never created. Scam company stay far away