Never received Metabeast pre-order Never received Metabeast pre-order. Paid $3000 in June 5 2023 and nothing no update. No communication. Bought a lot of bikes from Sondors, probably 10 or more. Now this. Horrible

It is very difficult to retro fit parts… It is very difficult to retro fit parts and seem to never be available in the website such as fenders, baskets, and lights etc. Also, the prongs for the battery as easily damaged when folding down the bike to place into vehicle. Clearly the design of the bike is clumsy with no regard to the weight and performance. I'm glad I got it on sale otherwise the review would have one star. Lastly, on a good note customer service is very responsive.

ABSOLUTE WORST COPAMY TO DEAL WITH ABSOLUTE WORST COPAMY TO DEAL WITH. DO NOT UNDER ANY CIRCUMSTANCE BUY ONE OF THESE BIKES!!!!

Ordering/delivery/Finished Product The ordering process went great and the products delivered in a timely fashion. I have not yet opened the boxes but so far the process was excellent. We’re excited to get riding! Since putting the bikes together one screw was missing however they were great and shipped the replacement out very quickly! Online instructions very easy to follow. Love the finished product. Great job!

Quality bike with quality service Bike came with a leaking tube. Sondors replaced it. Riding posture is upright and comfortable. It has both boost and throttle, which is essential for us. We have enjoyed this bike and would like to get a second one, because of the design, quality, and service.