Excellent experience Excellent experience, my wife dealt with this bike purchase for me and Everything was made easy by the pleasant and helpful man on the phone and emails that were answered immediately by Dan, the bike arrived two days after ordering. Highly recommend, excellent service from start to finish. Thanks

First class service Bought a Cube e-bike from LeisureWheels for 3 main reasons - the bike I wanted was in stock, at a competitive price and they had great positive reviews. Delivery took a few days longer than I expected, but I was kept informed of progress. I had a couple of issues to sort, the main one of my making! Dan was always on hand, answering the phone immediately, to address my questions and send a couple of parts I needed by next day delivery. Sometimes you have to experience how a company deals with issues to truly judge whether their service is 5*. I can say that it is with LeisureWheels.

1st class after sales and support from LeisureWheels Bought at Haibike Hardnine 6 E-MTB in Jan 22 from Dan and Sam and after a few weeks noticed I couldn't get the battery removed the lock was jammed. The guys without hesitation provided correct tool and replacement lock and said if I couldn't sort they would have DPD collect the bike back to depot. 1st class customer service and the replacement lock I managed to fit worked perfectly. Highly recommend these guys for all your cycling needs, Brilliant all round

The best customer service you will get! After a nightmare with 2 other cycle shops, whilst trying to purchase a Cube Stereo 140 HPC 750 Pro, I called Leisure Wheels and spoke to Sam, who was honest and upfront with me from the start. I ordered the bike on the Saturday expecting it to arrive in a weeks time, but i was called on Monday morning and Sam said there was one bike in the warehouse and it would be shipped on the night after it had been inspected and true to their word, it arrived on the Tuesday. The customer service and communication from Sam and Tom at the shop is second to none and i would highly recommend Leisure Wheels for anybody considering buying a new bike, absolutely top quality service!

Mixed reviews.... As a regular cyclist I have used Leisurewheels on numerous occasions. I have bought four new bikes from them over about a 10 year period, & had servicing work carried out too. In my dealings with them I have had mixed reviews of their service. On some occasions I have found them to be very good, whilst on others less so. For example, one one occasion my bike was making a clicking noise with every pedal stroke. A member of staff traced it to a worn pedal bearing & supplied & fitted two new pedals FOC, while I waited. Great service! However, after my front mech seized & had to be replaced, they fitted an inferior Alivio unit rather than a like-for-like Deore! Why?