Sam and Dan are superb Sam and Dan are superb. Bought a Cube electric bike 2 years ago and they have supported ever since. Bike came in the post, within 48 hours of ordering with just the bar and a wheel to assemble. No issues whatsoever, even after needing a frame warranty repair, involving the frame going back to Germany. Great service and really fast response times. would buy from here again.

Great customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.

Cycle2Work Bike Leisurewheels were the only provider during this current climate that had the bike I wanted in stock in my size. Ordering using my Cycle2Work benefit was painless and quick. Got the bike through the post in great condition and working order. Had one issue with the rear wheel, But great aftermarket support from Sam and the team via email and the phone quickly saw that resolved with my local Bike Mechanic. I would definitely order again via them again and will be looking for some accessories to kit my new bike out soon.

First class service Bought a Cube e-bike from LeisureWheels for 3 main reasons - the bike I wanted was in stock, at a competitive price and they had great positive reviews. Delivery took a few days longer than I expected, but I was kept informed of progress. I had a couple of issues to sort, the main one of my making! Dan was always on hand, answering the phone immediately, to address my questions and send a couple of parts I needed by next day delivery. Sometimes you have to experience how a company deals with issues to truly judge whether their service is 5*. I can say that it is with LeisureWheels.

Amazing service from start to finish Amazing service from start to finish, found a great deal for my bike, and genuinely five hundred pounds cheaper. Had a couple of questions and the team are so experienced in all aspects I needed help in. Was a small scratch on the handle bar post and they sent out a replacement part DPD the next day. Above and beyond a great experience and will buy my wife’s bike from here without hesitation.