Sean Cashman
GBSam and Dan are superb Sam and Dan are superb. Bought a Cube electric bike 2 years ago and they have supported ever since. Bike came in the post, within 48 hours of ordering with just the bar and a wheel to assemble. No issues whatsoever, even after needing a frame warranty repair, involving the frame going back to Germany. Great service and really fast response times. would buy from here again.
Craig Stephens
GBDecent and professional Ordered a bike from the website on a Monday and it was delivered on the Tuesday as promised. Excellent service. I had a few issues with the bike (manufacturer related) but the way that Sam and Dan dealt with the issue was spot on. Their professionalism and speedy replies was a major relief when dealing with someone hundreds of miles away, especially when you’ve spent thousands of pounds. Highly recommended these guys.
Customer Ian Watts
GBGreat customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.
Graeme MacDonald
GBCycle2Work Bike Leisurewheels were the only provider during this current climate that had the bike I wanted in stock in my size. Ordering using my Cycle2Work benefit was painless and quick. Got the bike through the post in great condition and working order. Had one issue with the rear wheel, But great aftermarket support from Sam and the team via email and the phone quickly saw that resolved with my local Bike Mechanic. I would definitely order again via them again and will be looking for some accessories to kit my new bike out soon.
Mark Taylor
GBReally helpful service I ordered a bike (BMC) from them and it wasn't as expected when it arrived (misleading web image). The shop were really understanding and helped me get the right bike to my specific requirements. I cannot praise them enough for this. Dan and his staff were great. I wouldn't hesitate to recommend them. Very competitive price too 👍