Mixed reviews.... As a regular cyclist I have used Leisurewheels on numerous occasions. I have bought four new bikes from them over about a 10 year period, & had servicing work carried out too. In my dealings with them I have had mixed reviews of their service. On some occasions I have found them to be very good, whilst on others less so. For example, one one occasion my bike was making a clicking noise with every pedal stroke. A member of staff traced it to a worn pedal bearing & supplied & fitted two new pedals FOC, while I waited. Great service! However, after my front mech seized & had to be replaced, they fitted an inferior Alivio unit rather than a like-for-like Deore! Why?

Happy Leisure Wheels customer After 18 months and 1600 miles am delighted with my Cube Acid 500 purchased from this Company. Two service prolems were quickly sorted and parts supplied under warranty, I have found Dan Bussom to be friendly, very helpful and easily contactable. Would throughly recommend this Company. Chris Redruth, Cornwall

Great experience! Placed an order for a bike for my partner Sunday morning and received it lunch time Tuesday! Speedy delivery, great pricing and the bike was packaged really well. Assembly was really easy and one super happy girlfriend! Highly recommend Leisure Wheels!!

The best customer service you will get! After a nightmare with 2 other cycle shops, whilst trying to purchase a Cube Stereo 140 HPC 750 Pro, I called Leisure Wheels and spoke to Sam, who was honest and upfront with me from the start. I ordered the bike on the Saturday expecting it to arrive in a weeks time, but i was called on Monday morning and Sam said there was one bike in the warehouse and it would be shipped on the night after it had been inspected and true to their word, it arrived on the Tuesday. The customer service and communication from Sam and Tom at the shop is second to none and i would highly recommend Leisure Wheels for anybody considering buying a new bike, absolutely top quality service!

First class service Bought a Cube e-bike from LeisureWheels for 3 main reasons - the bike I wanted was in stock, at a competitive price and they had great positive reviews. Delivery took a few days longer than I expected, but I was kept informed of progress. I had a couple of issues to sort, the main one of my making! Dan was always on hand, answering the phone immediately, to address my questions and send a couple of parts I needed by next day delivery. Sometimes you have to experience how a company deals with issues to truly judge whether their service is 5*. I can say that it is with LeisureWheels.