David
GBExcellent experience Excellent experience, my wife dealt with this bike purchase for me and Everything was made easy by the pleasant and helpful man on the phone and emails that were answered immediately by Dan, the bike arrived two days after ordering. Highly recommend, excellent service from start to finish. Thanks
Customer Ian Watts
GBGreat customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.
Sean Cashman
GBSam and Dan are superb Sam and Dan are superb. Bought a Cube electric bike 2 years ago and they have supported ever since. Bike came in the post, within 48 hours of ordering with just the bar and a wheel to assemble. No issues whatsoever, even after needing a frame warranty repair, involving the frame going back to Germany. Great service and really fast response times. would buy from here again.
sylvie roskrow
GBHappy Leisure Wheels customer After 18 months and 1600 miles am delighted with my Cube Acid 500 purchased from this Company. Two service prolems were quickly sorted and parts supplied under warranty, I have found Dan Bussom to be friendly, very helpful and easily contactable. Would throughly recommend this Company. Chris Redruth, Cornwall
Duncan Bennett
GBFirst class service Bought a Cube e-bike from LeisureWheels for 3 main reasons - the bike I wanted was in stock, at a competitive price and they had great positive reviews. Delivery took a few days longer than I expected, but I was kept informed of progress. I had a couple of issues to sort, the main one of my making! Dan was always on hand, answering the phone immediately, to address my questions and send a couple of parts I needed by next day delivery. Sometimes you have to experience how a company deals with issues to truly judge whether their service is 5*. I can say that it is with LeisureWheels.