Great customer service. Purchased a BMC Teammachine slr from these guys. The bike was heavy discounted and sent next day delivery. There was an initial problem with the DPD delivery not associated with the shop, however the shop very kindly chased up the delivery for me. On arrival the bike was extremely well packed with absolutely no chance of it being damaged. The bike had been well prepared and was a case of just popping the bars, saddle and pedals on and after some personal tinkering was good to go. A great customer experience, I'd never used them before but would highly recommend them.

Decent and professional Ordered a bike from the website on a Monday and it was delivered on the Tuesday as promised. Excellent service. I had a few issues with the bike (manufacturer related) but the way that Sam and Dan dealt with the issue was spot on. Their professionalism and speedy replies was a major relief when dealing with someone hundreds of miles away, especially when you’ve spent thousands of pounds. Highly recommended these guys.

Excellent service 5* Excellent service 5* - Dan notified me of item (Cube Reaction Hybrid 500 eBike for my wife) returning to stock, and organised speedy shipment to NI. Bike is fantastic, really pleased with service, cant recommend highly enough for customer service. Well done to Dan and his team.

Great Service - Thank you Just purchased a Cube Access from Leisure wheels. Ordered on Sunday morning and it arrived Tuesday lunchtime. Bike was well packaged and in perfect condition. Thank you for a great service, my wife is very pleased with her new mountain bike.

First class service Bought a Cube e-bike from LeisureWheels for 3 main reasons - the bike I wanted was in stock, at a competitive price and they had great positive reviews. Delivery took a few days longer than I expected, but I was kept informed of progress. I had a couple of issues to sort, the main one of my making! Dan was always on hand, answering the phone immediately, to address my questions and send a couple of parts I needed by next day delivery. Sometimes you have to experience how a company deals with issues to truly judge whether their service is 5*. I can say that it is with LeisureWheels.