I was looking for something specific… I was looking for something specific and I talked to Alvin seville and he told me what I was looking for y'all didn't have at the moment I gave him my email and asked him to email me if y'all are to get what I'm looking for in and he said they could do that. Thank you Alvin

Alvin Seville was just great! Alvin Seville was just great! He answered all my questions promptly and assisted me in knowing what I need and even the things I don't need being an unnecessary expense. I truly appreciate it!

Ordered a whole bike kit for the hubby… Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.

Alvin Seville was Superb Alvin Seville was friendly and knowledgeable about my situation and was able to resolve my issue . As far as I know up to this point . My issue was trying to cancel an order . I couldn't get ahold of phone support and wanted to contact someone before the items were shipped . If the order is cancelled then my experience was great .

Sprocket installment question & Wheel drag issue bikeberry.com was very helpful with answering my question for installing a 17 tooth sprocket on mag wheels & also for helping me figure out that my wheel drag issue might be caused by the sprocket bolt heads hitting the brake plate, Thank you Earl.