Sprocket installment question & Wheel drag issue bikeberry.com was very helpful with answering my question for installing a 17 tooth sprocket on mag wheels & also for helping me figure out that my wheel drag issue might be caused by the sprocket bolt heads hitting the brake plate, Thank you Earl.

Had a few questions about tire… Had a few questions about tire clearance on my huffy Cranbrook frame, like always I clicked the chat option on there site and was helped almost instantly. Freddie your the man🙏🏽👍👍 thanks for always informing me with question that I have.

Ordered a whole bike kit for the hubby… Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.

I call him "5-star Freddie"! I continually have shipping problems caused by the USPS on my end. Freddie was amazing unraveling the federal bureaucracy caused by the post office in our small rural town. Great job Freddie!

I dealt with Earl early PST today… I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂