BikeBerry.com

735 Challenger St., 92821, Brea, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About BikeBerry.com

Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...

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Daniel Gideo
GB

I was missing a small part in a multiple parts order, which is fine. Things happen and it was taken care of very quickly. I had a small issue with my order and opened up the 'Live Chat' window and was patched through with a gentleman named, Alvin. He was courteous, knowledgably, and very professional. He made solving my Issue very quick, simple, and painless; just the way I like it. Nobody's always going to be perfect. we're only human, but the customer service at 'BikeBerry' is top notch. especially with people like Alvin on the payroll.

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Diana Davis
CA

Ordered a whole bike kit for the hubby… Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.

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Renee Wagner
GB

The bike that I ordered said it was 26… The bike that I ordered said it was 26 in after reading the review I found out that it was only 19 in so I tried to cancel it 10 minutes after making the order they told me they cannot cancel the order even though it hadn't shipped yet after receiving the order and trying to return it they tell me I am going to get charged a 15% restocking fee and I have to pay for the shipping also they're only going to give me in store credit for the rest. If that isn't bad enough the items they sent me were dented rusted and inferior. Do not order anything from this company they are only all for themselves.

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Golden Billygoat Lawn & Snow
GB

Sprocket installment question & Wheel drag issue bikeberry.com was very helpful with answering my question for installing a 17 tooth sprocket on mag wheels & also for helping me figure out that my wheel drag issue might be caused by the sprocket bolt heads hitting the brake plate, Thank you Earl.

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David Lacombe
GB

The best customer service experience I have ever had. I can't over-express how much Mr. Earl has helped me with my questions and issues. He's gone above and beyond and I will be using bikeberry for all of my bicycle/engine needs from now on and recommending it to all. 11 out of 10! :-)

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