Had a few questions about tire… Had a few questions about tire clearance on my huffy Cranbrook frame, like always I clicked the chat option on there site and was helped almost instantly. Freddie your the man🙏🏽👍👍 thanks for always informing me with question that I have.

Need information on mag wheels or ebike conversions? Ask Alvin he knows I was just getting into learning about converting my bike to an E-bike and was clueless until I met Alvin. He, over the past couple nights, spent quite a bit of time answering all my questions and being very patient with me. LOL. There's a lot to know when it comes to these type of changes and he was very helpful with the mag wheels and exactly what I would need and it just made life so much easier. I may not know it all but I know what to get to make what I want happen thanks to Alvin. Thanks brother I appreciate you

Alvin Seville deserves a raise The person I had a live chat with, Alvin Seville, was super nice and had just the information I need about the Laidback seat post. It was a surprise to be able to get right through to him and it says a lot about your company to have a guy like Mr. Seville representing you.

Alvin Seville was Superb Alvin Seville was friendly and knowledgeable about my situation and was able to resolve my issue . As far as I know up to this point . My issue was trying to cancel an order . I couldn't get ahold of phone support and wanted to contact someone before the items were shipped . If the order is cancelled then my experience was great .

Ordered a whole bike kit for the hubby… Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.