Excellent customer support Had an issue with a 2 cycle engine kit. Contacted customer support and they told me they would help me out. They told me what info they needed to resolve the issue. The next day i was happy to see that they were sending me replacement parts to fix my problem with helpful info to make sure there is no further issues. Can't really expect any better than that. They stand behind what they sell. I appreciate that. Thank you Bike Berry.

Ordered a whole bike kit for the hubby… Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.

The best customer service experience I have ever had. I can't over-express how much Mr. Earl has helped me with my questions and issues. He's gone above and beyond and I will be using bikeberry for all of my bicycle/engine needs from now on and recommending it to all. 11 out of 10! :-)

I was looking for something specific… I was looking for something specific and I talked to Alvin seville and he told me what I was looking for y'all didn't have at the moment I gave him my email and asked him to email me if y'all are to get what I'm looking for in and he said they could do that. Thank you Alvin

First order experience I have ordered some parts and after the order was placed I have decided to add another part to the order. I have reached the Customer support and Earl has responded promptly to my request and helped me to update the order. I am very pleased with how smoothly everything went.